Joy Sprenger
Scottsdale,AZ
Summary
Dynamic leader with extensive experience in fundraising, organizational planning, and operational problem-solving, driving innovative ideas to meet growth targets. Recognized for sound judgment and high integrity, with a proven ability to manage resources effectively. Demonstrates a forward-thinking approach and entrepreneurial mindset, fostering ethical practices within teams.
Overview
17
17
years of professional experience
Work History
Co-Owner
Wheelz Pizza
Wilmington, NC
01.2018 - Current
- Company Overview: WHEELZ PIZZA is a new and innovative pizza delivery using the newest technology to bring fresh natural organic New York/Neapolitan style pizza
- Co-founded a local start-up from the ground up centered on a novel concept for pizza delivery
- Oversaw various aspects of the business to include team leadership, project management, client relations, marketing, and branding to achieve continuous business growth and development
- Established a modern, local pizza eatery and held responsibility for leading a wide range of projects related to business development and expansion
- Continuously identified areas of business improvement and lent creative spirit to close gaps in processes
- Oversaw critical business projects including branding and logo development, social media planning, and partnership development with noteworthy contracts to include the Wilmington NC Veteran Association, the University of North Carolina - Wilmington, many local breweries and emergency services to deliver pizza during key business hours and during events
- WHEELZ PIZZA is a new and innovative pizza delivery using the newest technology to bring fresh natural organic New York/Neapolitan style pizza
Project Manager
Montefiore Healthcare System
Bronx, NY
01.2017 - 01.2018
- Company Overview: MONTEFIORE HEALTHCARE SYSTEM is comprised of 11 hospitals-a primary and specialty care network with over 180 locations in lower New York
- Oversaw projects from inception to completion within the Diabetes Prevention Program (DPP)
- Effectively managed a $750K Robin Hood Foundation grant to implement and expand the program to enroll over 700 participants from the local community
- Served as key project manager for the Diabetes Prevention Program-a program with a core focus on reduction of diabetes within local minority populations
- Successfully executed all program objectives by leading highly visible projects to further grow and expand the program
- Achieved final approval of the initiative from the Centers for Disease Control (CDC)
- Collaborated among a team of 14 comprised of the Senior Project Manager and multiple Health Educators to extend the reach of the program into the local community, amassing participation from 700+ total enrollees
- Developed an in-house referral program resulting in a 25% increase in overall participation
- MONTEFIORE HEALTHCARE SYSTEM is comprised of 11 hospitals-a primary and specialty care network with over 180 locations in lower New York
Project Coordinator
Nyack Hospital
Nyack, NY
01.2016 - 01.2017
- Company Overview: NYACK HOSPITAL is a 391-bed community acute care medical and surgical facility with a mission to provide competent and compassionate care
- Received a promotion to oversee and coordinate various aspects of new and ongoing projects within the Delivery System Reform Incentive Payment (DSRIP) and Patient-Center Medical Home (PCMH) programs
- Worked closely among an interdisciplinary team comprised of clinicians, operations staff and hospital administrators to ensure the seamless completion of each project
- Tasked with a number of project management responsibilities including planning, assessment and progress reporting
- Created each project's communication plan to ensure critical information was shared with all involved stakeholders
- Analyzed program data and metrics, identified gaps in processes, summarized findings and reported back to senior leadership with ideas to move the program forward with innovative projects and improvement initiatives
- NYACK HOSPITAL is a 391-bed community acute care medical and surgical facility with a mission to provide competent and compassionate care
Performance Improvement Coordinator
Nyack Hospital
Nyack, NY
01.2014 - 01.2016
- Company Overview: NYACK HOSPITAL is a 391-bed community acute care medical and surgical facility with a mission to provide competent and compassionate care
- Within this dynamic healthcare setting, onboarded to support activities related to staff continuing education and hospital accreditation
- Maintained data within the Continuing Medical Education (CME) database to include data entry, reporting, and updates related to survey preparedness
- Generated correspondence to ensure all staff remained up-to-date with continuing education requirements and credentialing to maintain the hospital's accredited status
- Managed survey dissemination activities to include distribution, collection, organization, analysis, and reporting of data
- Continuously identified areas of improvement within the program and collaborated with various committees to streamline processes in order to meet all regulatory and accreditation requirements
- NYACK HOSPITAL is a 391-bed community acute care medical and surgical facility with a mission to provide competent and compassionate care
Quality Assurance Coordinator | Administrative Assistant
Kristen McCloskey BCBA & Associates
Closter, NJ
01.2013 - 01.2014
- Company Overview: KRISTEN MCCLOSKEY BCBA & ASSOCIATES delivers comprehensive Applied Behavioral Analysis services to families and children with special needs residing within the New Jersey service area
- In this multidimensional role, tasked with managing administrative and quality assurance processes to achieve streamlined daily work operations
- Completed scheduling for clinical staff and clients, arranged meetings and maintained electronic files
- Oversaw the creation of correspondence, invoices, reports, and marketing collateral and also completed financial reporting in QuickBooks
- KRISTEN MCCLOSKEY BCBA & ASSOCIATES delivers comprehensive Applied Behavioral Analysis services to families and children with special needs residing within the New Jersey service area
Project Manager | Executive Assistant
The Consortium of Multiple Sclerosis Centers
Hackensack, NJ
01.2008 - 01.2012
- Company Overview: THE CONSORTIUM OF MULTIPLE SCLEROSIS CENTERS seeks to improve the lives of all individuals impacted by multiple sclerosis (MS) while also serving as a valuable resource for professionals with specialties in the area of MS
- In this highly visible project management role, orchestrated all project activities related to the Consortium of Multiple Sclerosis Center Annual Meeting supporting up to 1,900 guests in attendance
- Managed a team of 15, worked with the Meeting Planner and Hotel Event Manager and coordinated critical meetings with the Executive Director, Board of Governors, Executive Committees and others to ensure all aspects of the event ran smoothly
- Successfully generated funding in excess of $1.5MM to support the meeting
- This included maximizing vendor booth proceeds averaging from $3,500 to $5,500 per exhibitor
- Managed projects related to marketing and advertising, developed relationships with sponsors and planned minute details of the event including travel and accommodations for board members and guests
- THE CONSORTIUM OF MULTIPLE SCLEROSIS CENTERS seeks to improve the lives of all individuals impacted by multiple sclerosis (MS) while also serving as a valuable resource for professionals with specialties in the area of MS
Education
Associate of Arts - Hospitality Administration and Management
Endicott College
Beverly, MA05-1988
Skills
- Regulatory Compliance Execution
- Financial Oversight
- Strategic Financial Management
- Business development
- Clear communication
- Negotiation strategies
- Team collaboration
- Multitasking and organization
- Goal setting
- Customer relations
- Small business operations
- Visionary leadership
- Team building
- Conflict resolution
- Employee management
- Customer service
- Performance evaluation
Languages
Korean
Professional
References
References available upon request.
Timeline
Co-Owner
Wheelz Pizza
01.2018 - Current
Project Manager
Montefiore Healthcare System
01.2017 - 01.2018
Project Coordinator
Nyack Hospital
01.2016 - 01.2017
Performance Improvement Coordinator
Nyack Hospital
01.2014 - 01.2016
Quality Assurance Coordinator | Administrative Assistant
Kristen McCloskey BCBA & Associates
01.2013 - 01.2014
Project Manager | Executive Assistant
The Consortium of Multiple Sclerosis Centers
01.2008 - 01.2012
Associate of Arts - Hospitality Administration and Management
Endicott College
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