Joy Spurlock
General Manger
Colorado Springs,CO
Summary
Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Reliable employee seeking Job Title position. Offering excellent communication and good judgment.
Motivated Housekeeper with Number years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials.
Thorough Job Title with excellent organization and cleaning procedures. Competent and dependable with fluency in Language. Skilled at selecting best cleaning tools and methods for domestic cleaning tasks.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
General manager
Jack in the Box
Colorado Springs, Colorado
02.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Housekeeper
Hotel Vandivort
Springfield, MO
09.2019 - 03.2020
- Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
- Change and replenish bed linens, towels and guest amenities, as needed
- Perform deep cleaning tasks, as needed
- Stock, maintain and transport housekeeping supply cart on a daily basis
- Dispose of trash and recyclables
- Respond to special guest requests in a timely, friendly and efficient manner
- Perform guest turn down service, as needed
- Communicates and consults with appropriate corporate office support departments as necessary
- Strong coaching, counseling, listening, and facilitation skills
- Excellent analytical and proactive problem-solving skills
- Must possess good integrity and business judgment, team orientation, goal orientation, with high personal productivity skills
- Miscellaneous duties as assigned by IDM Executive CommiCommunicates and consults with appropriate corporate office support departments as necessary
- Assist in profit and loss/monthly inventories as needed
- Strong coaching, counseling, listening, and facilitation skills
- Excellent analytical and proactive problem-solving skills
- Must possess good integrity and business judgment, team orientation, goal orientation, with high personal productivity skills
- Miscellaneous duties as assigned by IDM Executive Committee
- Ability to lift to 50lbs, clearly verbally communicate with employees and public
- Speak, hear, see, read, write, type, dial, reach, and bend.
Shift Manager
Andy's Frozen Custard
Sheridan, CO
08.2016 - 09.2017
- Counted down the drawers at shift change and end of the day,
- Managed shifts of 3-15 people,
- Opened and closed the store,
- Delivered amazing customer service with the mindset of "customer come first",
- Trained new employees,
- Followed procedures,
- Handle stressful situation (customers and employees),
- Created a positive learning by providing clear, timely, specific, respectful, feedback to all associates.
Education
High school diploma -
Home School
Fair Grove, MO05.2017
Skills
- Payroll
- Shift Management
- Heavy Lifting
- Commercial Cleaning
- Time Management
- Management
- Strategic Planning
- Cleaning Experience
- Retail Sales
- Store Management Experience
- Team Management
- Budgeting
- Employee Orientation
- Kitchen Experience
- Food Preparation
- Residential Cleaning
- POS
- Profit & Loss
- Operations Management
- Household Chores
- Silverware and Glassware Restocking
- Problem Detection and Resolution
- Reading Comprehension
- Window Cleaning
- Janitorial Duties
- Creative Solutions
- Wall and Ceiling Cleaning
- Team Support and Collaboration
- Beverage and Ice Dispenser Refilling
- Room and Public Space Cleaning
- Guest Room Confidentiality
- Guest Safety
- Trash Disposal
- Bathroom Servicing
- Restroom Detailing
- Inventory Management
- Cleaning Services
- Glass Polishing
- Critical Thinking
- Storage Area Management
- Menu Memorization
- Proper Machine Usage
- Room Arrangements
- Room Breakdown
- Corporate Standards
- Positive Team Player
- POS Transactions
- Guest Service and Support
- Laundry Services
Timeline
General manager
Jack in the Box
02.2023 - Current
Housekeeper
Hotel Vandivort
09.2019 - 03.2020
Shift Manager
Andy's Frozen Custard
08.2016 - 09.2017
High school diploma -
Home School