Joy Sweere
Server
Bakersfield,CA
Summary
Accomplished server with a proven track record at Chilis Bar and Grill, adept at multitasking and maintaining a professional appearance. Skilled in cash handling and exceptional customer service, consistently enhancing guest experiences. Excelled in guest engagement, leading to repeat business and increased sales through effective upselling techniques.
Overview
16
16
years of professional experience
Work History
Server
Chilis Bar and Grill
10.2022 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sever Server Cert Trainer
Chilis Bar and Grill
07.2013 - 05.2018
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Bjs Market Cafe
02.2008 - 05.2013
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
Medical And Dental Secretarial
Did Not Complete - Basics
06.1980
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
Timeline
Server - Chilis Bar and Grill
10.2022 - 01.2024
Sever Server Cert Trainer - Chilis Bar and Grill
07.2013 - 05.2018
Server - Bjs Market Cafe
02.2008 - 05.2013
San Juaquin Valley College - , Medical And Dental Secretarial
Foothill High School - Did Not Complete , Basics