Joy Szitta
Dubuque,IA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I want a job that helps me learn new things involving human services. I have worked with teenagers who have difficult home lives at my church and I have a history of working with elderly as well.
Overview
5
5
years of professional experience
Work History
Direct Support Professional
Hills and Dales Child Development Center
Dubuque, IA
02.2024 - Current
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted in planning and implementing recreational activities for participants.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided guidance and support to ensure safety of individuals served.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Maintained clean and well-organized environment for client happiness and safety.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Followed care plan and directions to administer medications.
- Assisted individuals in development of social skills to become integrated in community.
- Assisted individuals in learning and developing new skills.
- Tracked and reported clients' progress based on observations and conversations.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Accompanied or transported clients to appointments, errands and social activities.
- Transported clients to doctor's appointments and errands.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Encouraged and reassured clients throughout transitions
- Built strong and trusting rapport with clients and loved ones.
CNA
GrapeTree Medical Staffing
Cedar Rapids, IA
12.2023 - 04.2024
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Reported changes in patient conditions to registered nurse or physician.
- Documented patient care services by charting in designated areas.
CNA
Linn Manor Care Center
Cedar Rapids, Iowa
06.2023 - 12.2023
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Distributed drinking water and nourishment to residents.
- Assisted residents in preparing for activities and social programs.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
CNA
Harmony Cedar Rapids
Cedar Rapids, IA
07.2022 - 06.2023
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Transported residents within the facility as needed.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Helped residents walk with or without self-help devices.
Cashier/Coffee Barista
Hyvee starbucks
Cedar Rapids, Iowa
03.2019 - 06.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Had to have great customer service skills and be able to communicate and effectively make drinks
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Washington Highschool
Cedar Rapids, Iowa05-2021
Associate of Applied Science - Human Services
Kirkwood Community College
Cedar Rapids, IASkills
- Behavioral Management
- Appointment Scheduling
- Care Delivery
- Progress Documentation
- Direct Patient Care
- Transportation
- Patient Management
- Compassionate Caregiving
- Health Services
- First aid and safety
- Compassionate client care
- First-aid and CPR
- Housekeeping tasks
- Client Transportation
- Patient Care
- Healthcare
- Goal Setting
- Social Skills Development
- Behavior redirection
- Patient Education
- Personal care assistance
- Medication Administration
- Medical Records Management
- Community Integration
- Decision-making support
- Crisis Management
- Caring Companionship
- Infection Control
- Self Motivation
- Heartsaver CPR AED (CPR AED)
- Attentive to People
- Client Education
- Schedule Maintenance
- Compassion and Empathy
- Patient Transfers
- Patient Relations
- Transporting patients
- Indirect Patient Care
- Care plan implementation
Timeline
Direct Support Professional
Hills and Dales Child Development Center
02.2024 - Current
CNA
GrapeTree Medical Staffing
12.2023 - 04.2024
CNA
Linn Manor Care Center
06.2023 - 12.2023
CNA
Harmony Cedar Rapids
07.2022 - 06.2023
Cashier/Coffee Barista
Hyvee starbucks
03.2019 - 06.2022
High School Diploma -
Washington Highschool
Associate of Applied Science - Human Services
Kirkwood Community College