Joy Tontoh
Austin,TX
Summary
Dedicated and results-driven Senior Accountant with extensive experience in financial analysis, reporting, and compliance within the dynamic realm of healthcare auditing. Proven track record of driving process improvements, ensuring accuracy in financial statements, and navigating complex regulatory landscapes. Adept at leading cross-functional teams, collaborating with stakeholders, and leveraging advanced accounting principles to optimize organizational performance. Committed to upholding the highest standards of integrity, precision, and professionalism.
Overview
14
14
years of professional experience
Work History
Senior Accountant
Myers And Stauffer LC
12.2022 - Current
- Spearhead diverse analyses and audits independently, ensuring meticulous examination and adherence to regulatory frameworks governing Medicaid engagements.
- Act as a mentor and guide to junior accountants, nurturing their professional growth through tailored training initiatives and fostering a culture of continuous learning within the team.
- Lead rigorous quality assurance reviews of audit working papers and reports, maintaining adherence to regulatory standards and consistently delivering high-quality outcomes.
- Conduct in-depth research to ensure compliance with Medicaid and governmental regulations governing billing and reimbursement, providing actionable insights to enhance operational integrity and regulatory compliance.
- Coordinate staffing allocations for projects, optimizing resource utilization and ensuring project timelines and objectives are met with precision and efficiency.
- Conduct detailed analysis of Federal and State Medicaid policies and regulations, providing expert guidance on compliance matters and contributing to informed decision-making processes.
- Produce meticulous working papers documenting the scope and findings of audits, aligning with Medicaid and AICPA standards to ensure transparency and accuracy in reporting.
- Demonstrate adept verbal and written communication skills in liaising with stakeholders at all organizational levels, fostering collaboration and facilitating seamless information exchange internally and externally.
- Uphold stringent protocols to safeguard the confidentiality and security of protected health information (PHI), ensuring compliance with regulatory mandates and instilling trust among stakeholders.
Staff Accountant
Myers and Stauffer LC
06.2021 - 12.2022
- Conducted and participated in all phases of compliance audit including pre-audit, desk review and/or on-site activities and post fieldwork activity.
- Conducted research in order to determine billing and reimbursement compliance with relevant Medicaid or other government program regulations.
- Prepared working papers to document scope and findings of audit in accordance with Medicaid or other government program regulations and AICPA standards.
- Conducted desk reviews and various on-site audits
- Conduct all phases of the audit including planning and research, risk assessment, fieldwork, reporting of findings, and other procedures as required.
- Reviewed applicable Federal and State policies and regulations associated with each specific audit type prior to performing the audit.
- Demonstrated excellence in communication skills, data gathering, analysis, reporting, and process improvement.
- Maintained security and confidentiality of all protected health information when analyzing material.
Psychiatric Rehabilitation Counselor
Next Generation Therapeutic Services
01.2018 - Current
- Provide counseling to 30 individuals coping with personal, social, behavioral and mental health difficulties, to maximize their independence and/or employability.
- Evaluate clients’ abilities, interests, experiences, skills, health, and education and develop treatment plans for clients in consultation with professionals such as therapists and psychiatrists.
- Assist client in accessing government and community resources as needed and assist clients in obtaining those resources.
- Complete all documentation including encounter notes and monthly progress summaries in compliance with agency policies and state regulations, in a timely and accurate fashion.
Billing Clerk
Next Generation Therapeutic Services
01.2018 - 06.2019
- Prepared and submitted claims to insurance companies and third-party payers such as Medicare and Medicaid
- Prepared client invoices and monthly statements as needed
- Obtained and posted payments through Explanation Of Benefits (EOBs)
- Fulfilled administrative requirements under COMAR 10.21.17 regulations.
- Handled account payments and provided information regarding outstanding balances.
- Generated monthly billing and posting reports for management review.
- Maintained confidentiality of sensitive client information by adhering to strict privacy guidelines, upholding the company's reputation for professionalism in handling personal data.
Administrative Assistant
Changing Turn Community Healthcare Services
08.2015 - 12.2017
- Resolved administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions
- Completed operational requirements by scheduling clients for therapy
- Maintained office supplies by checking inventory and ordering items
- Provided information by answering questions and requests.
Psychiatric Rehabilitation Counselor
Changing Turn Community Healthcare Services
08.2015 - 12.2017
- Provided individual and group counseling to 15 clients to help them adjust to their behavioral or mental health issues
- Assessed client needs, strengths and interests to design and implemented treatment plans for clients along with therapists and psychiatrists
- Arranged for clients to obtain services, such as medical care or career training and located resources that helped clients live or work more independently
- Helped clients develop their strengths and adjust the limitations while advocating for their rights to live in a community and work in the job of their choice.
Department Manager
Walmart Stores Inc.
11.2010 - 08.2016
- Ensured quality customer service through merchandise availability and customer satisfaction
- Prepared and planned for upcoming events by predicting weather or seasonal impact
- Supervised and coordinated activities with a team of 11 associates to reduce backroom inventory by 75%
- Reduced inventory 'shrinkage' (lost, stolen, or damaged) by 12% over two years.
Rotating Rover
Nordstrom Rack
11.2014 - 05.2016
- Welcomed customers to the store and department
- Listened and responded to customer needs and suggested products that might suit their needs
- Handled all customer concerns in a proactive and positive manner
- Maintained the department, minimized clutter and ensured merchandize fixtures were organized and fully stocked.
Education
Bachelor of Science - Accounting
Towson University
Towson, MD05.2021
Associate of Arts - Accounting
Community College of Baltimore County
Catonsville, MD05.2017
Professional Diploma in Accounting -
London South East Colleges- Greenwich
Plumstead, London06.2010
Skills
- SAGE computerized accounting (Intermediate level)
- QuickBooks (Intermediate level)
- Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint)
- Critical Thinking and Analysis
- Government Accounting
- Audit management
- Teamwork and Collaboration
- Regulatory Compliance
- Staff Training
- Analytical research
- Certified Psychiatric Rehabilitation Practitioner Certificate
Activities Awards
- Towson University Society of Accountancy, 2019- 2021
- National Association of Black Accountants, 2017- Present
Timeline
Senior Accountant
Myers And Stauffer LC
12.2022 - Current
Staff Accountant
Myers and Stauffer LC
06.2021 - 12.2022
Psychiatric Rehabilitation Counselor
Next Generation Therapeutic Services
01.2018 - Current
Billing Clerk
Next Generation Therapeutic Services
01.2018 - 06.2019
Administrative Assistant
Changing Turn Community Healthcare Services
08.2015 - 12.2017
Psychiatric Rehabilitation Counselor
Changing Turn Community Healthcare Services
08.2015 - 12.2017
Rotating Rover
Nordstrom Rack
11.2014 - 05.2016
Department Manager
Walmart Stores Inc.
11.2010 - 08.2016
Bachelor of Science - Accounting
Towson University
Associate of Arts - Accounting
Community College of Baltimore County
Professional Diploma in Accounting -
London South East Colleges- Greenwich
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