Joy Yoo
West Hills,CA
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Waitress
Omega Sushi
07.2018 - Current
- Welcomed guests and made necessary changes to seat large parties at appropriate tables
- Sustained an extensive knowledge of 3 menus and over 20 different kinds of sushi rolls to help educate guests and assist them with any dietary needs
- Maintained a clean and organized work area resulting in 100% compliance with health and safety regulations
- Collaborated with servers, chefs, and kitchen staff to ensure timely and accurate delivery of food
- Prepared and packaged togo orders accurately to ensure customer satisfaction
- Developed a skill in the use of POS systems and calculated the restaurant sales and total earnings after each shift
Waitress
Omg KBBQ
03.2017 - 06.2018
- Checked patrons identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Frequently changed grills and cleaned all work areas, utensils, dishes, and silverware to ensure a clean workplace in accordance to state law and health inspections
- Instructed guests on various menu selections, gave recommendations on food and alcoholic beverages based on customer preferences, and ensured customer satisfaction
- Took beverage and food orders and delivered them in a timely manner
Education
Associate of Science - Business
Moorpark College
Moorpark, CASkills
Organized
Hard working
Team player
Multi-Tasking
Customer Oriented
Sales
Conflict Resolution
Certification
Food Handlers Certification
Timeline
Waitress
Omega Sushi
07.2018 - Current
Waitress
Omg KBBQ
03.2017 - 06.2018
Associate of Science - Business
Moorpark College