Joy Zimmerman-Richardson
Richmond,VA
Summary
Mission is to facilitate communication between two parties that have different language needs, cultural backgrounds and perspectives, which will result in equal access for all involved.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Educational ASL Interpreter
Richmond Public Schools
Richmond, VA
05.2005 - Current
- Facilitated communication between deaf students and educators through accurate ASL interpretation.
- Supported students'' social and emotional growth by establishing rapport and fostering positive relationships.
- Increased student engagement by utilizing visual aids, props, and other tools while delivering ASL interpretations.
- Supported individualized education plans by providing real-time feedback during classroom activities.
- Mentored new interpreters in best practices and effective communication strategies.
- Advocated for student needs, fostering an inclusive learning environment within the school community.
Freelance Interpreter/ Assistant Director
Sign Language Interpreting Services Ltd.
Richmond, VA
09.2001 - 05.2005
- Facilitated effective communication between deaf and hearing individuals in various settings.
- Interpreted complex dialogues in educational, medical, and community environments to ensure understanding.
- Collaborated with team members to enhance service delivery and client satisfaction.
- Mentored junior interpreters on best practices and professional standards in sign language interpretation.
- Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
- Kept up-to-date with industry-specific terminology and jargon to accurately interpret technical or specialized language.
- Soft skills in strong attention to detail, organizational skills and communication skills fo interacting with vendors.
- Invoicing and billing, generating, preparing accurate invoices to customers for services.
- Payment processing and reconciliation, recording and verifying daily incoming payments, checks and ACH transfers.
- Scheduling interpreters for services and contracts.
Skills
- Patience and empathy
- Reliability and punctuality
- Advanced ASL proficiency
- Simultaneous interpreting
- Client confidentiality
- Relationship building
- Continuous professional development
- Time management
- Cultural understanding
- Self motivation
Certification
National Certification through the Registry Interpreters of the Deaf since 2005.
Timeline
Educational ASL Interpreter
Richmond Public Schools
05.2005 - Current
Freelance Interpreter/ Assistant Director
Sign Language Interpreting Services Ltd.
09.2001 - 05.2005