Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Work History
Volunteer Spokesperson and Networking Specialist
THE CLARION PROJECT
D.C. and Jerusalem , US and Israel
06.2017 - 02.2020
Skills: Public speaking, Expertise in Human Rights Activism, Media Engagements, and Fundraising
A non-profit organization, Advocacy work, providing therapy and assistance for families struggling with family members involved with violent extremist cults.
Led development of network intelligence efforts to provide post-deployment tracking of vital performance metrics.
Public Speaker
TED TALKS
Vancouver, Canada
05.2018 - 05.2018
Tracking and gathering intelligence for democratic governments fighting the war against ISIS
Working undercover
Record keeping
Dissuading individuals from committing crimes and following cult extremist activities
An American Canadian non-profit media organization that posts international talks online for free distribution under the slogan "ideas worth spreading."
Position: Spokesperson for Counter Terrorism & Extremism
Skills: public speaking and storytelling
Consultant
Global Counter Terrorism Expert
09.2013 - 05.2018
Analyzed problematic areas to provide recommendations and solutions.
Created monthly forecast templates and resource management allocations for approved projects.
Gathered, organized and input information into digital database.
Educated staff on organizational mission and goals to help employees achieve success.
Generated reports detailing findings and recommendations.
Collected, arranged, and input information into database system.
Substitute Teacher, K-12
Egypt British International School
Cairo, Egypt
2011 - 2012
Strengthened communication skills through regular interactions with others.
Provided professional services and support in a dynamic work environment.
Organized and detail-oriented with a strong work ethic.
Worked well in a team setting, providing support and guidance.
Home School Instructor
HOME SCHOOL INSTRUCTOR
09.2008 - 05.2012
Europe, Australia, the Middle East, Asia, and the United States
Widowed Mother of four (4) boys born between 2006 and 2013
I taught grades 1st, 2nd, and 3rd Language Arts, Math, Science, Foreign Languages, World History, and Cultural Enrichment.
Adapted teaching methods and lesson plans to changing student needs.
Evaluated and revised lesson plans and course content to achieve student-centered learning.
Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Applied various teaching aids to minimize learning gaps and instruct and motivate students.
Developed and clearly presented classroom rules, guidelines and objectives.
Facilitated learning with creation of engaging written and oral assignments.
Oversaw curriculum development and implementation in alignment with best practices.
Improved student performance by defining clear goals and communicating performance metrics.
Optimized learning plans based on student performance and feedback.
Tested students to assess progress and adapted learning plans in alignment with performance.
Enhanced student comprehension and shortened learning process through new teaching methods.
Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Owner / Operator
TAGGER TRADES
Richardson, TX
10.2008 - 06.2011
Sole Proprietorship online retail business focusing on customized t-shirts and selling cosmetics on eBay
Process the selling of liquated inventory, managing funds appropriately
Building and maintaining a website
Building and maintaining relationships with clientele
Shipping products and handling refunds
In-depth knowledge on inventory
Handling payments and card processing
Handle refunds, exchanges, and returns.
Managed day-to-day business operations.
Evaluated suppliers to maintain cost controls and improve operations.
Consulted with customers to assess needs and propose optimal solutions.
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Discovered areas of improvement by generating quarterly operational and sales reports.
Conducted target market research to discover customer needs and analyze competitor trends.
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Established foundational processes for business operations.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Put together realistic budgets based upon costs and fees for successfully operating business.
Postal Assistant
BETHNAL GREEN POST OFFICE
East London, UK, UK
06.2003 - 11.2005
Privately owned mail and shipping business, Organizing the office, assisting customer calls and delivering messages in a timely manner, while also using basic office equipment, such as faxes, scanners, and back-office computer system software
Receptionist duties
Create and update records ensuring accuracy and validity of information
Monitored level of supplies and handling shortages.
Weighed letters and packages and calculated costs based on classification, weight, and destination.
Added accurate data entry into computer system to complete transactions.
Used computer systems to track packages and update client information.
Utilized customer service skills to provide exceptional service for repeat clientele.
Developed and maintained courteous and effective working relationships.
Gained extensive knowledge in data entry, analysis and reporting.
Paid attention to detail while completing assignments.
Proved successful working within tight deadlines and a fast-paced environment.
Sales Associate
NEXT
Oxford Street, London, UK
06.1999 - 12.2002
WOMEN, CHILDREN, AND FURNITURE OUTLET, Welcoming customers
Maintaining floor appearance and preparing merchandise for displays
Stockroom inventory counts
Operating cash register
Meeting sale goals
Directing customers to goods
Offering assistance to customers with their needs
Alerting management of potential security issues.
Managed returns, exchanges and refunds in accordance with store policy.
Drove store revenue by offering customers accessories and related purchases to complete selections.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Stayed current on company offerings and industry trends.
Set and achieved company defined sales goals.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Selected correct products based on customer needs, product specifications and applicable regulations.
Informed customers of promotions to increase sales productivity and volume.
Achieved or exceeded company-defined sales quotas.
Presented professional image consistent with company's brand values.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
5
5
Languages
Education
Bachelor of Arts - Liberal Arts And General Studies
SOAS University of London
England, UK
09.1999 - 06.2003
Skills
Sales expertise
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Interests
Health and Fitness
Nutrition and Wellness
Reading
Being a loving mother
Socializing
Traveling around the world
Taoism
Argentine Tango and Swing Dancing
AI
Neuroscience
References
Craig Burma, Sr Manager at West Monroe
I worked with Joya in several charitable organizations and her work with counter-extremism. Joya is extremely helpful, communicative, dependable, and knows how to get the right things done immediately. I highly recommend her for any team-based position in which she can help any group or company achieve its goals.
Christianne Boudreau - The Clarion Project
This letter expresses my sincere gratitude for having had the opportunity to work with Joya on various projects. Over this time, we have been able to build a close relationship. Her continuous positivity and smiles have added greatly to my life. During the projects, Joya was always reliable and professional and carried herself gracefully and respectfully, even under stressful circumstances. Her diplomacy was a skill that always shone. I would greatly welcome the opportunity to work with Joya again. As a business owner, I would offer Joya a position to work with me as she can always be counted on and is always such a pleasure to work with.
Timeline
Public Speaker
TED TALKS
05.2018 - 05.2018
Volunteer Spokesperson and Networking Specialist
THE CLARION PROJECT
06.2017 - 02.2020
Consultant
Global Counter Terrorism Expert
09.2013 - 05.2018
Substitute Teacher, K-12
Egypt British International School
2011 - 2012
Owner / Operator
TAGGER TRADES
10.2008 - 06.2011
Home School Instructor
HOME SCHOOL INSTRUCTOR
09.2008 - 05.2012
Postal Assistant
BETHNAL GREEN POST OFFICE
06.2003 - 11.2005
Bachelor of Arts - Liberal Arts And General Studies
Night Shift Supervisor at Penn West Clarion (previously Clarion Univ. Of PA)Night Shift Supervisor at Penn West Clarion (previously Clarion Univ. Of PA)
