Joyanna Phillips
Lowell
Summary
Dynamic and reliable professional with experience at Spectrum Health Hospital, excelling in patient care and food safety. Proven ability to foster teamwork and maintain cleanliness while providing compassionate support. Skilled in food preparation and creative playtime, ensuring a positive environment for children and patients alike.
Experienced with creating safe and engaging environment for children. Uses effective communication to interact with both children and parents, ensuring clear understanding of expectations. Track record of managing multiple tasks simultaneously, demonstrating strong organizational skills and attention to detail.
Overview
14
14
years of professional experience
Work History
Cafeteria Server
Chartwells Schools Dining Services
01.2025 - 06.2025
- Assisted in the preparation of meals and beverages, ensuring high-quality standards were met.
- Contributed to a positive work environment by fostering teamwork among fellow cafeteria servers and staff members.
- Provided assistance to customers with special dietary needs, accommodating their requests whenever possible.
- Maintained proper food handling procedures to avoid cross-contamination and ensure food safety.
Costumed Character Performer
Children's Village Cafe LLC
01.2024 - 12.2024
- Provided exceptional guest services by posing for photos and participating in meet-and-greets with children.
- Maintained high-energy and authentic portrayals of beloved characters, fostering an immersive experience for children.
- Dressed up as disney princess's and interacted with children.
Babysitter
Myself
04.2022 - 08.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Nurse Technician
Spectrum Health Hospital
10.2011 - 02.2020
- Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
- Provided prompt and accurate services such as CPR and first aid during emergencies.
- Provided personal hygiene assistance, giving baths, and performing dress changes for patients.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Improved patient care by providing compassionate and attentive support to patients during daily activities.
Education
Homeschooled
Alto, MINo Degree -
Grand Rapids Community College
Grand Rapids, MISkills
- Food safety
- Cleanliness maintenance
- Food preparation
- Sanitation standards
- Positive attitude
- Teamwork
- Reliability
- Following directions
- Dependability
- Creative playtime
- Patience and empathy
- Strong work ethic
Timeline
Cafeteria Server
Chartwells Schools Dining Services
01.2025 - 06.2025
Costumed Character Performer
Children's Village Cafe LLC
01.2024 - 12.2024
Babysitter
Myself
04.2022 - 08.2024
Nurse Technician
Spectrum Health Hospital
10.2011 - 02.2020
Homeschooled
No Degree -
Grand Rapids Community College
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