JOYATI G. TORRES

● Advise customers on insurance options, generate quotes, and close sales based on their needs and budget

● Provide customer support by answering policy questions, making updates, and guiding clients through coverage details

● Maintain accurate records, follow up on leads, and meet sales targets while staying compliant with insurance regulations

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

• Greeted and assisted customers and addressed customer inquiries and resolved complaints.
• Maintained knowledge of store policies regarding payments, returns, exchanges.
• Functioned as a team member performing cashier duties, product assistance and cleaning.
• Worked a wide variety of shifts and maintained flexibility to cover sick calls.