Bachelor of Arts - Journalism & Public Relations
University of Alaska Anchorage
Anchorage, AK
Joy Bunde SHRM-CP
Redmond,OR
Summary
Strategic Manager with extensive experience in leadership, sales, workforce development, compliance, and employee relations. Skilled at building inclusive cultures, optimizing operations, and aligning human capital strategies to meet business goals. Collaborative, metrics-driven, and passionate about developing empowered teams and sustaining positive work environments. Proven track record of driving organizational success through effective people management practices.
Certification
- SHRM-Certified Professional (SHRM-CP) Issued 2017
- Certified Career Coach Issued 2014
Education
Skills
- Branch operations management
- Dynamic Team Builder
- Customer-Centric service
- Excellent Verbal/written communication
- Proficient in MS office
- Client relationship management
- Client acquisition and sales development
- Upselling and cross selling
- Public speaking
Work History
Human Resources Director
Owens Corning (Endura Products Division)
02.2024 - 04.2025
- Directed all HR functions for a 200+ employee manufacturing plant, overseeing employee relations, safety training, recruiting, and compliance.
- Partnered with the Plant Manager to execute organizational initiatives, implement training programs, and resolve employee conflicts.
- Led handbook revisions, enhanced onboarding and safety initiatives, and administered complex leave management and ADA compliance cases.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Oversaw benefits administration, ensuring compliance and cost-effectiveness of offerings.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Developed and maintained a collaborative, union-free culture while reinforcing company values and policies.
- Coordinated professional development programs that resulted in enhanced employee skills, boosting internal promotions.
HR Manager
BASX Solutions
08.2022 - 01.2024
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
Branch Manager
Elwood Staffing
01.2014 - 07.2022
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within the local community.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Affiliations
SHRM-CP 2017 - present
Fully Licensed Insurance Broker
Certified Career Coach
Overview
11
11
years of professional experience
1
1
Certificate