Joyce H Addae
Sr. Software R&D Engineer
Accra
Summary
Innovative IT Solutions Architect with over 15-years of leading organizational technology strategy. Adept and knowledgeable at designing and implementing systems, software developments and upgrades. Trains and oversees dedicated tech teams to provide maintenance, troubleshooting and IT support. Drafts organizational policy to define standards for technology oversight and use. Diligent, forward-thinking, and adaptable to dynamic company, customer, and project needs.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work History
Technical Lead, IT Architect
Xyberux Technology Ltd
, United Kingdom
01.2021 - 09.2022
- Conducted research to evaluate systems design and process efficiency.
- Design end to end solution/ leading software testing and deployment for clients
- Managed project scope, schedule, status and documentation.
- Presented roadmap and technology infrastructure to customers, demonstrating deep familiarity with APIs, platform infrastructure, security and integration capabilities.
- Created custom dashboards and reports for various pharmaceutical companies based on requirements
- Performed risk analyses and recommendations for appropriate security countermeasures
- Designed company-wide policies to bring operations in line with Center for Internet Security (CIS) standards
- Offering technical expertise related to collaboration solutions for DevOps
- Mentoring/coaching 5-staff Tech Team involved in UI Design, Software development and deployment stacks of projects under my management
Graduate Teaching Assistant
Jubilee
Nottingham
09.2015 - 03.2019
- Documented attendance and completed assignments to maintain full class and student records
- Checked assignments, proctored tests and provided grades according to university standards
- Taught First Degree Computer Science courses, including Computer Security, Introduction to Software Engineering, Object-Oriented Programming, and Mathematics for Computer Scientists for over 300 students
- Led courses independently with minimal oversight from professors
- Oversaw classes of up to 500 students in Product Design
- Planed and led advising sessions for final year undergraduate students' group project work on software project management.
Head of Information Technology
Accra
01.2011 - 02.2014
- National Identification Authority Head Office, Established organizational technology strategy and roadmaps
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications
- Understood key Automated Fingerprint Information System's management roadmap objectives and implemented strategy to improve testing and acceptance procedures
- Oversaw IT department operations and training
- Trained over 200 bankers across Ghana on verification of security features on security documents such as Biometric ID Cards.
Senior Systems Administrator
National
Accra
01.2008 - 01.2010
- Managed server environment and coordinated ICT operational strategies
- Provided comprehensive training to 50 internal and over 2000 off-site users to optimize systems maintenance and resolve recurring issues
- Created patches and solutions to fix bugs in mobile registration workstation applications
- Mentored employees and offered constructive feedback for performance improvement
- Tested software remotely and onsite for AFIS servers to maintain operational readiness
- Performed software installations and upgrades to UNIX or Windows operating systems.
Education
PhD - Digital Technology
The University of Nottingham, School of Computer Science
05.2014 - 05.2019
Professional development completed in User modeling and Solutions Architecture - undefined
Received Graduate Travel - undefined
05.2013 - 05.2014
Postgraduate Diploma - Digital Technology
University of Nottingham, Horizon Digital Economy, Summer School
MSc - Information Technology
The University of Nottingham, School of Computer Science
05.2009 - 05.2010
Skills
Technical Profileundefined
Work Availability
monday
tuesday
wednesday
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friday
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sunday
morning
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evening
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Quote
Where you stumble and fall, there you discover the gold.
Joseph Campbell
Timeline
Technical Lead, IT Architect
Xyberux Technology Ltd
01.2021 - 09.2022
Graduate Teaching Assistant
Jubilee
09.2015 - 03.2019
PhD - Digital Technology
The University of Nottingham, School of Computer Science
05.2014 - 05.2019
Received Graduate Travel - undefined
05.2013 - 05.2014
Head of Information Technology
01.2011 - 02.2014
MSc - Information Technology
The University of Nottingham, School of Computer Science
05.2009 - 05.2010
Senior Systems Administrator
National
01.2008 - 01.2010
Professional development completed in User modeling and Solutions Architecture - undefined
Postgraduate Diploma - Digital Technology
University of Nottingham, Horizon Digital Economy, Summer School
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