JOYCE ANTHONY
Little Elm,TX
Summary
Hardworking and experienced Senior Executive Assistant with 20+ years of experience in administrative support. Outstanding multitasking and communication skills along will a strong focus on detail. Demonstrated ability to quickly learn and master new technologies, software packages, and management systems. Ability to prioritize and manage many executive tasks while maintaining a positive attitude and professional demeanor.
Overview
22
22
years of professional experience
Work History
Executive Assistant
Horizon Health, Mental Health Outcomes
01.2023 - Current
- Responsible for providing administrative support to mental health professionals
- Oversee scheduling and calendar management for VP of Health Informatics and VP of Operations, including working with other executives to prioritize their time and attendance
- Provides strategic input on executive level project management
- Manage operational cadence of organization ensure that all pre-planning, meeting scheduling, and follow-ups are completed for major business initiatives throughout the year
- Serve as second set of eyes on all major business initiative planning and communication to ensure efficient allocation of resources and effective communication for cross-functional collaborations
- Attend meetings, take notes on action items, and follow up with content and deliverables as needed
- Manage logistics for quarterly executive off-sites and other meetings and events as needed
- Help set agendas and review content for leadership meetings
- Complete travel arrangements and expense reports for executives
- Take ownership of small projects as they come up
- Organize and maintain files, scheduling appointments, meetings, answering phones, drafting emails and correspondence, follow attainable project timeline and keep teams on task to complete projects
- Act as liaison to Horizon legal, risk and insurance departments to create and update contracts, letter of agreements and amendments
- Maintain LinkedIn
HR/Administrative Manager
Joyant Holdings
02.2022 - 01.2023
- Conducted on-boarding, dispensed drivers, processed shipments, and communicated with suppliers, brokers, drivers and customers
- Organized and coordinated Partners daily calendars, including scheduling all appointments, coordinating all internal and external meetings, managing board and organization memberships, and handling special events on behalf of Partners
- Coordinated and arranged travel for Partners
- Proactively considered needs related to calendar, travel, event participation, and speaking engagements
- Tracked and maintained Partners' expenses in Concur and PeopleSoft and prepared expense reports for meetings, reimbursements, and billings
- Tracked and maintained Partners' CRM and response schedule
- Performed various clerical duties, including (i) drafting and responding to e-mails and voicemails, (ii) prepare, maintain, and track internal and external task lists for each Partner; (iii) filing, copying, scanning, and mailing documents; and (iv) maintaining internal SharePoint DMS in accordance with company policies and procedures
- Composed and prepare correspondence, form documents, reports, memos, presentations and other complex documents, including assistance with preparation, drafting, editing, and review (for accuracy) of corporate and other legal documents, together with preparation of redlines for external correspondence
- Supported Partners as needed in preparing for internal or external meetings, including conducting online research and similar tasks
- Received and triage incoming written communications to appropriate staff and facilitate response or action(s) to be performed by Partners as needed
- Managed organizational communication, scheduling, and logistics for key internal events such as board meetings, staff meetings, and managers' meetings
- Assisted in answering organization's main line and direct calls as needed to Partners and internal staff
- Created, maintained, and tracked office budget
- Created, maintained, monitored and enforce company policies and procedures for internal operations, including implementation and adherence to Company Handbook
- Served as key point of contact for main office vendors, such as maintenance, mailing, supplies, and equipment repair
- Managed and maintain office machines and software, including problem- solve issues as needed
- Monitored and maintain inventory of necessary office supplies and order supplies as needed, including fulfilling special requests from staff (subject to approval by Partners in accordance with company policies and procedures
- Continually look for ways to evolve and improve operational efficiency of processes impacting staff and office operations
- Maintained and updated office phone list, email distribution lists, and other similar systems
- Maintained responsibility for general office upkeep and "look and feel."
- This includes keeping kitchen and supply areas stocked, clean and functional in accordance with company policies and procedures
- Provided event support and planning, including retreats, meetings, and staff events
- These are typically special projects that require logistical research and planning, day-of support, and invoice and billing management
- Supported other functional areas with special projects, including projects related to HR, Recruiting, Marketing, Development, Finance and/or
- Programs.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Fostered positive work environment through comprehensive employee relations program.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Executive Assistant III
Harris County
01.2020 - 01.2022
- Worked directly with Director to support all aspects of daily work routine
- Created and submitted department's agenda for Commissioners Court bi- weekly
- Paid bills, submitted requisitions, maintained subscriptions, managed cashbox, approved time sheets, responded to constituents'' calls and correspondence, resolved conflicts, performed other administrative duties as needed
- Served as liaison between director, other departments and the public
- Assisted with managing county's affairs at Texas Legislature, the
- US Congress, as well as with intergovernmental and global partners
- Worked to identify legislative and funding priorities for County
- Conducted special projects as required by Director, prepared meeting minutes, reports and correspondence for Harris County
- Served as project manager, ran meetings, managed agendas/minutes, tracked department's tasks, issues and action items
- Maintained calendar for Director and department, utilized the company's travel platform to arrange travel and submit expense reports
- Requested
- Purchase Orders, made purchases for department (office supplies, computer equipment, furniture)
- Maintained County organization chart
- Worked with Director and Deputy Director to initiate new projects and assist in various processes.
- Streamlined operations and prioritized tasks, allowing Directors to increase productivity.
- Handled confidential and sensitive information with discretion and tact.
Executive Assistant II
Enterprise Holdings, Inc
01.2001 - 01.2020
- Managed executives' calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Created and processed executive expense reports, contacted vendors for quotes and proposals, developed and maintained relationships with vendors
- Ensured all team deadlines and commitments were met, and escalated any issues as necessary
- Worked closely with all departments to coordinate team activities and communicated updates
- Designed and developed plans for special events and conference visits
- Drafted correspondence and made corrections and revisions to documents as required
- Researched and compile data from various sources and developed succinct reports on relevant business matters
- Facilitated communication between executives and team members, clients and staff.
- Facilitated training and onboarding for incoming office staff.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Handled incoming and outgoing mail, email and faxes.
- Worked with senior management to initiate new projects and assist in various processes.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Answered high volume of phone calls and email inquiries.
- Conducted research and analyzed data to provide detailed reports on various business topics.
Education
Bachelor of Arts - Mass Communications
Sam Houston State University
Huntsville, TX08.2001
Skills
- Calendar Management
- Travel Management
- Problem Solving
- File and Records Management
- Personnel Information Systems
- Contract Negotiation
- Recruitment Oversight
- Work Independently
- Written And Verbal Communication
- Administrative Support
- Spreadsheets
- Microsoft Office
- Meeting Preparation
- Meeting Management
Timeline
Executive Assistant
Horizon Health, Mental Health Outcomes
01.2023 - Current
HR/Administrative Manager
Joyant Holdings
02.2022 - 01.2023
Executive Assistant III
Harris County
01.2020 - 01.2022
Executive Assistant II
Enterprise Holdings, Inc
01.2001 - 01.2020
Bachelor of Arts - Mass Communications
Sam Houston State University
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