Open To Work
Joyce Aquino
Renton,WA
Summary
Results-driven professional with extensive experience in sales coordination and administrative support. Proven ability to manage client relationships and enhance collaboration across departments, leading to improved operational efficiency and increased customer satisfaction.
Overview
12
12
years of professional experience
Work History
Sales Coordinator
Everon
Renton, WA
06.2025 - Current
- Coordinated and finalized sales proposals to facilitate successful purchases.
- Assisted throughout sales process from initial contact to post-sale follow-up, ensuring seamless customer experience.
- Managed client relationships by promptly addressing inquiries and resolving issues, fostering customer satisfaction.
- Supported sales team with up-to-date territory sales data and costing information.
- Maintained accurate records of sales activities and customer interactions, enhancing reporting effectiveness.
- Developed and implemented processes to ensure precise data entry in customer relationship management system.
- Provided comprehensive administrative support, including meeting scheduling, presentation preparation, and email management.
Commercial Administrator
Everon
Renton, WA
10.2023 - 06.2025
- Coordinated procurement processes for office supplies and equipment, ensuring timely availability to support operational needs.
- Maintained accurate inventory records and purchase orders to ensure smooth operations.
- Processed vendor invoices promptly to maintain accurate financial records.
- Streamlined administrative processes to improve workflow and reduce delays across departments.
- Facilitated interdepartmental communication to align project objectives and timelines for better collaboration.
- Resolved customer complaints regarding sales and service, improving client satisfaction.
- Monitored permit applications, ensuring compliance with local regulations and timely updates.
- Collaborated with project managers to synchronize permit needs with project schedules.
Commercial Administrator
ADT Commercial
Renton, WA
07.2022 - 10.2023
- Coordinated procurement of office supplies and equipment to ensure availability and support operations.
- Maintained accurate records of inventory and purchase orders.
- Streamlined administrative processes to enhance efficiency and productivity.
- Tracked customer complaints and monitored resolution progress to enhance customer satisfaction.
- Organized and maintained customer data in company database.
- Collaborated with internal departments to ensure timely delivery of products and services.
- Assisted with monthly client invoicing and credit note processing to maintain accurate financial records.
Staff Accountant
Churchome
Kirkland, WA
07.2014 - 02.2022
- Prepared monthly account reconciliations for bank accounts, credit cards, and balance sheet accounts.
- Reconciled bank statements and resolved discrepancies, ensuring accuracy in financial records.
- Conducted monthly and year-end close processes, ensuring timely financial reporting.
- Reviewed accounts payable invoices for accuracy, ensuring timely payments and compliance.
- Compiled journal entries to support accurate general ledger and financial reporting.
- Ensured consistent compliance with accounting standards and regulations.
- Assisted in preparing annual budget and forecasting processes to align financial resources with strategic goals.
- Trained new staff on accounting software and procedures to enhance team productivity.
Education
Associate of Science - Finance And Business Administration
Bellevue College
Bellevue, WA06-2012
Skills
- Data accuracy
- Sales coordination
- Administrative support
- Interdepartmental communication
- Cross-department communication
- Financial documentation
- Task prioritization
- Teamwork
- Issue resolution
- Problem solving
Timeline
Sales Coordinator
Everon
06.2025 - Current
Commercial Administrator
Everon
10.2023 - 06.2025
Commercial Administrator
ADT Commercial
07.2022 - 10.2023
Staff Accountant
Churchome
07.2014 - 02.2022
Associate of Science - Finance And Business Administration
Bellevue College