Joyce Armstead
Memphis,TN
Summary
Visionary leader with proven track record in steering organizations toward success through strategic planning and effective management. Skilled in building cohesive teams, driving innovation, and enhancing operational efficiency to achieve business objectives. Demonstrated ability to transform challenges into opportunities, resulting in significant impact on company growth and profitability.
Talented professional with several years of experience and successful career in planning, developing, and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients.
Overview
31
31
years of professional experience
Work History
CEO
BTJ Cleaning Solution
Memphis, Tn
08.2020 - Current
- Swept and mopped floors, vacuumed carpets, and dusted surfaces in all areas of the facility.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Followed company uniform, performance and security policies with every job.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Performed weekly deep cleanings of restrooms and other common areas.
- Followed safety processes for all manual and electric cleaning equipment.
- Collected trash from floors within hallways, bathrooms and work areas.
- Scrubbed walls to remove dirt and grime.
- Complied with OSHA regulations for hazardous material disposal.
- Spot-cleaned glass surfaces and windows with cleaning solutions.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Labor Supervisor
Labor Force Staffing
01.2013 - 01.2014
- Implemented effective strategies to motivate team members to meet goals set by management.
- Reviewed supplies inventory levels and purchased necessary items.
- Monitored employee performance, productivity, and attendance.
- Collaborated with Human Resources department regarding disciplinary actions when necessary.
- Complied with federal and company regulations to maintain high level of job site safety.
Packer, Induction, and Picker
Paramount Staffing PSF Web
Memphis, USA
01.2011 - 01.2012
- Identified and reported any inventory discrepancies.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Organized goods within the warehouse according to item categories, size or weight.
- Labeled boxes and placed in outbound collection areas.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Cook Supervisor
Alzheimer's Day Services
01.2010 - 01.2011
- Provided guidance to employees regarding job duties and performance expectations.
- Plated food according to restaurant artistic guidelines to promote attractive presentation.
- Established and maintained regular maintenance schedule, keeping kitchen tools and equipment in operable condition.
- Performed regular inspections of kitchen equipment to ensure it is properly maintained.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Housekeeping Supervisor
Harrah's Casino
01.2003 - 01.2010
- Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
- Enforced rules and regulations set forth by management regarding health, safety and security policies.
- Created and implemented daily cleaning schedules for staff members.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
Inspector Supervisor
Pillowtex Factory
01.2001 - 01.2003
- Scheduled periodic maintenance on inspection equipment and calibrated instruments as required.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Prepared operations data to produce comprehensive reports to management.
- Reported progress updates on inspection activities at weekly staff meetings.
- Conferred with management and subordinates to resolve problems or complaints.
- Observed and monitored utilization of equipment.
- Assigned tasks to employees and monitored productivity, performance and task completion.
Production Cook
Hollywood Casino
01.1994 - 01.2001
- Prepared ingredients to use in cooking by chopping and peeling vegetables and cutting meat.
- Followed specific methods for food preparation and proper portioning.
- Demonstrated knowledge of nutrition, diet modification, and special diets.
- Practiced various safety methods daily to avoid food spoilage and food borne illnesses.
- Organized kitchen equipment and ingredients to ensure efficient operations.
Education
High School Diploma -
Rosa Fort High School
Tunica, MS05-1985
Skills
- Effective decision making
- Inspirational leadership
- Strategic visioning
- Safe cleaning with chemicals
- Linen replacement
- Dusting
- Restroom detailing
- Ergonomics and safety training
- Deep cleaning
- Cleaning techniques
- Product knowledge
- Ordering cleaning supplies
- Teamwork
- Exceptional communicator
- Hardworking
- Detail-oriented
Timeline
CEO
BTJ Cleaning Solution
08.2020 - Current
Labor Supervisor
Labor Force Staffing
01.2013 - 01.2014
Packer, Induction, and Picker
Paramount Staffing PSF Web
01.2011 - 01.2012
Cook Supervisor
Alzheimer's Day Services
01.2010 - 01.2011
Housekeeping Supervisor
Harrah's Casino
01.2003 - 01.2010
Inspector Supervisor
Pillowtex Factory
01.2001 - 01.2003
Production Cook
Hollywood Casino
01.1994 - 01.2001
High School Diploma -
Rosa Fort High School