Joyce Arnold
Apollo,PA
Summary
Proven Executive Assistant with extensive experience at Chromalox - Electric Thermal Solutions, adept in advanced MS Office Suite and demonstrating meticulous attention to detail. Enhanced executive productivity by overhauling travel and meeting coordination processes. Excelled in mentoring peers, underscoring a commitment to excellence and confidentiality in handling sensitive information.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Executive Assistant
Chromalox - Electric Thermal Solutions
12.2022 - Current
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Created and managed office systems to efficiently deal with documentation.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Executive Assistant to Chairman, President, CEO
F.N.B. Corporation, First National Bank
01.2013 - 12.2022
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Answered high volume of phone calls and email inquiries.
- Processed travel expenses and reimbursements for Chairman, President and CEO
- Handled confidential and sensitive information with discretion and tact.
- Managed Chairman, President and CEO's calendar, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Handled logistics, catering, agendas and travel arrangements for meetings and event planning for board of directors, Chairman, President and CEO.
- Organized and coordinated conferences and monthly meetings.
Senior Administrative Assistant
KPMG LLP
06.2005 - 12.2013
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Coordinated office activities and public events.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Coached new employees on administrative procedures, company policies, and performance standards.
- Arranged business travel details for company employees per supervisor requirements.
- Drafted documents in company-directed formats and fonts accurately and consistently.
- Acquired proper equipment, refreshments and supplies for meetings.
- Acted as backup for other employees by providing support and adapting to requirements of department.
- Wrote and prepared deliberate agendas for company meetings.
- Coordinated trainings for new team members, overseeing onboarding details.
Education
Some College (No Degree) - Administrative Assistance And Secretarial Science
ICM Business School
Pittsburgh, PASkills
- Presentation Development
- Meeting planning
- Database Management
- Scheduling
- Office Management
- Expense Reporting
- Travel Coordination
- Information confidentiality
- Report Development
- Calendar Management
- Conference planning
- Advanced MS Office Suite
- Proofreading
- Professional and mature
- Meticulous attention to detail
- Executive Support
- Mentoring
Accomplishments
- Awarded President Obama's United States Volunteer Service Award
- Winner of KPMG's Living the KPMG way award
- Winner of Chromalox's Premium Performer award for Collaboration, Respect and Integrity
- Member of the International Association of Administrative Professionals (IAAP)
- Committee member for the National Kidney Foundations annual fundraising gala
Certification
- Certified Microsoft Office Specialist (MOS)
- Certified Administrative Professional (CAP)
- Certified Office Management (OM)
- Certified Records Management (RM)
- Medallion Stamp Certified
- Licensed Real Estate Salesperson in Pennsylvania
- Licensed Pennsylvania Notary Public
Timeline
Executive Assistant
Chromalox - Electric Thermal Solutions
12.2022 - Current
Executive Assistant to Chairman, President, CEO
F.N.B. Corporation, First National Bank
01.2013 - 12.2022
Senior Administrative Assistant
KPMG LLP
06.2005 - 12.2013
Some College (No Degree) - Administrative Assistance And Secretarial Science
ICM Business School
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