Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Joyce Ballen

San Antonio

Summary

Dynamic barista with a passion for drink preparation and customer service, honed at HTeaO. Excelled in optimizing order accuracy and cash handling, contributing to a 20% increase in customer satisfaction. Proven ability to train and mentor new team members, ensuring seamless operations and a welcoming atmosphere.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Barista

HTeaO
07.2025 - Current

I absolutely have loved being a barista, growing, learning, and overall memorizing drinks.


Host

Logans Roadhouse Grill
05.2024 - 06.2025
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation system efficiently to optimize seating arrangements.
  • Assisted in training new hosts on customer service protocols.
  • Communicated wait times accurately to guests, enhancing customer satisfaction.

Education

High School Diploma -

United Highschool
Laredo, TX
05-2025

Skills

  • Drink preparation
  • Customer service
  • Cash handling
  • Order accuracy

Accomplishments

Some of my Accomplishments have been my love for playing the flute. Loosing 30 lbs. and saving up money to get a car.

Certification

- Barista

- computer science



Languages

English
Full Professional
Spanish
Full Professional

Timeline

Barista

HTeaO
07.2025 - Current

Host

Logans Roadhouse Grill
05.2024 - 06.2025

High School Diploma -

United Highschool
Joyce Ballen