Joyce Ballen
San Antonio
Summary
Dynamic barista with a passion for drink preparation and customer service, honed at HTeaO. Excelled in optimizing order accuracy and cash handling, contributing to a 20% increase in customer satisfaction. Proven ability to train and mentor new team members, ensuring seamless operations and a welcoming atmosphere.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
HTeaO
07.2025 - Current
I absolutely have loved being a barista, growing, learning, and overall memorizing drinks.
Host
Logans Roadhouse Grill
05.2024 - 06.2025
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system efficiently to optimize seating arrangements.
- Assisted in training new hosts on customer service protocols.
- Communicated wait times accurately to guests, enhancing customer satisfaction.
Education
High School Diploma -
United Highschool
Laredo, TX05-2025
Skills
- Drink preparation
- Customer service
- Cash handling
- Order accuracy
Accomplishments
Some of my Accomplishments have been my love for playing the flute. Loosing 30 lbs. and saving up money to get a car.
Certification
- Barista
- computer science
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Barista
HTeaO
07.2025 - Current
Host
Logans Roadhouse Grill
05.2024 - 06.2025
High School Diploma -
United Highschool