Summary
Overview
Work History
Education
Timeline
Generic

Joyce Barnett

Sevierville,TN

Summary

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.

Overview

28
28
years of professional experience

Work History

Childcare Assistant

Mothers Day Out Preschool
09.2023 - Current
  • Enhanced children''s social skills by organizing group activities and fostering positive interactions.
  • Boosted children''s cognitive development with age-appropriate educational games and activities.
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
  • Implemented creative learning strategies to engage children and promote their intellectual growth.
  • Assisted in the development of individualized care plans, addressing each child''s unique needs and preferences.
  • Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
  • Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
  • Supported early language development through storytelling, songs, and interactive conversations with children.
  • Supervised free play and other activities to keep children safe.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Receptionist

H & R Block Tax Services
01.2012 - 04.2013
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained confidentiality of information regarding clients and company.

Teller

Wells Fargo
03.1996 - 11.2002
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
  • Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
  • Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.


Education

No Degree - Paralegal Studies

Southwest Virginia Community College
Richlands, VA

High School Diploma -

Richlands High School
Richlands, VA
06.1971

Timeline

Childcare Assistant

Mothers Day Out Preschool
09.2023 - Current

Receptionist

H & R Block Tax Services
01.2012 - 04.2013

Teller

Wells Fargo
03.1996 - 11.2002

No Degree - Paralegal Studies

Southwest Virginia Community College

High School Diploma -

Richlands High School

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Joyce Barnett