Joyce Brunn
Valparaiso,IN
Summary
Accomplished Assisted Living Director at Ignite Medical Resorts / Symphony, adept in healthcare administration and resident care coordination. Leveraged critical thinking and employee training to enhance patient safety and satisfaction, achieving high occupancy rates and streamlined operations. Excelled in multidisciplinary team collaboration and patient advocacy, significantly improving care standards.
Overview
23
23
years of professional experience
Work History
Assisted Living Director
Ignite Medical Resorts / Symphony
03.2023 - Current
- Optimized scheduling processes by utilizing efficient software tools to allocate resources according to staffing requirements effectively.
- Conducted regular assessments of residents'' physical, emotional, and cognitive well-being to adjust care plans accordingly.
- Promoted a positive work environment with regular team-building activities and open communication channels.
- Streamlined operations by developing and implementing effective policies, procedures, and protocols for the assisted living community.
- Worked in fast-paced environment with competing demands for time and attention.
- Kept families informed about their loved ones'' progress through regular communication channels such as newsletters, phone calls, or email updates.
- Implemented safety protocols to mitigate risks and ensure a secure living environment for all residents.
- Maintained a high occupancy rate through targeted marketing strategies and exceptional customer service.
- Facilitated smooth transitions for new residents by coordinating move-in processes and providing ongoing support during their adjustment period.
- Improved resident satisfaction by implementing personalized care plans and regularly assessing progress.
- Conducted regular facility inspections to maintain a clean, safe, and welcoming environment for residents and their families.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
- Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
- Served as charge nurse, caring for patients with serious illnesses.
- Provided compassionate end-of-life care, supporting patients and their families through difficult times.
- Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
- Promoted continuity of care by thoroughly documenting shift-to-shift communication in nursing reports.
- Promoted patient independence by teaching self-care skills and explaining conditions and medications.
- Managed complex wound care cases, applying advanced knowledge of wound healing principles to achieve optimal results.
- Developed strong relationships with patients'' families, keeping them informed of progress reports and collaborating on decisions regarding their loved ones'' healthcare plans.
- Assisted physicians during procedures, demonstrating strong clinical knowledge and attention to detail for successful outcomes.
- Maintained accurate medical records in accordance with established protocols, ensuring confidentiality of sensitive information at all times.
- Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
- Updated patient medical records with services provided, health conditions, and response to treatments using Software.
- Implemented evidence-based nursing practices to improve patient health and maintain compliance with regulatory standards.
- Improved infection control measures by closely monitoring staff adherence to proper hand hygiene protocols.
- Served as a mentor to new nurses, fostering a positive work environment and promoting professional growth.
- Collaborated with interdisciplinary team members to optimize patient outcomes and deliver high-quality care.
- Streamlined medication administration processes for improved accuracy, reducing medication errors and ensuring patient safety.
- Coordinated timely admissions, transfers, and discharges for efficient bed utilization within the nursing unit.
- Conducted regular staff trainings to ensure competence in clinical skills, improving overall quality of care on the unit.
- Enhanced patient care by conducting comprehensive assessments and developing individualized care plans.
- Increased patient satisfaction scores by consistently providing exceptional customer service and addressing concerns promptly.
- Enhanced staff morale by fostering a supportive work environment, recognizing outstanding performance, and addressing concerns effectively.
- Achieved successful unit leadership by providing quality nursing care to Number to Number patients per day in Number-bed unit.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Delivered emotional support to patients and families during challenging times.
- Responded to patient requests with appropriate clinical and personal assistance.
- Provided patient education on health care issues and prescribed medications.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Evaluated patient histories, complaints, and current symptoms.
- Coordinated patient transfers to other facilities.
- Reviewed patient history to verify conditions and current medications.
- Helped patients complete bathing, dressing and eating.
- Developed and implemented individualized patient care plans.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
LVN Floor Nurse
Brick Yard
01.2020 - 02.2023
- Worked under registered nurses to care for patients and manage basic care.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and maintain licensure requirements.
- Contributed to a safe working environment by following infection control protocols and accurately reporting incidents or concerns.
- Collected and documented vital signs to maintain current records of patients' conditions.
Pediatric Nurse
PSA HEALTH CARE
07.2007 - 10.2007
- Documented pediatric patient care to maintain accurate and complete medical records.
- Helped young patients feel comfortable with procedures and immunizations.
- Performed advanced clinical skills such as IV insertion, catheterization, and NG tube placement with precision and attention to detail.
- Utilized nursing process to assess, plan, implement and evaluate care.
LVN Floor Nurse
Consulate Health Care
02.2001 - 07.2007
- Worked under registered nurses to care for patients and manage basic care.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and maintain licensure requirements.
- Contributed to a safe working environment by following infection control protocols and accurately reporting incidents or concerns.
- Collected and documented vital signs to maintain current records of patients' conditions.
- Collaborated with physicians to develop customized treatment plans based on thorough assessments of patients'' medical histories, symptoms, and diagnoses.
- Enhanced patient care by implementing individualized nursing plans and effectively collaborating with interdisciplinary team members.
- Provided emotional support to patients and their families, fostering trust and open communication during difficult times.
- Examined and treated patients' injuries and pressure wounds to promote healing.
- Maintained accurate records of residents' healthcare treatments and responses.
- Acted as a liaison between patients, families, and healthcare providers to facilitate open communication and ensure all parties were informed of critical care decisions.
- Delivered treatments and direct nursing care according to physicians' orders in Type environment.
- Coped effectively with mental and emotional challenges of positions by remaining centered on patients' needs and delivering quality care.
- Utilized Software to document nursing assessments, treatments, medications and discharge instructions.
- Streamlined workflow processes by efficiently managing time-sensitive tasks such as wound dressings, vital sign monitoring, and medication administration.
Education
Lpn - Nursing
Pensacola State College
Pensacola, FL01.2001
EMT -
Pensacola State College
Pensacola, FL05.2000
CNA -
Pensacola State College
Pensacola, FL05.1998
Skills
- Employee Training
- Healthcare administration
- Resident Care Coordination
- Dementia Care
- End of life care
- Care Planning
- Critical Thinking
- Patient Safety
- Decision-Making
- Patient Care Assessment
- Patient Education
- Certified in CPR/AED
- Training and mentoring
- Patient education and counseling
- Employee Supervision
- Medication Dispensing
- HIPAA Guidelines
- CPR/AED
- Clinical Staff Management
- Problem Identification
- Patient Advocacy
- Multidisciplinary team collaboration
- Staff Supervision
- Medical clinical procedures
- Personnel Management
- Drug Inventory Management
- Patient Relations
- Organizational Goal Development
- Electronic Medical Record Software
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Immunizations
Timeline
Assisted Living Director
Ignite Medical Resorts / Symphony
03.2023 - Current
LVN Floor Nurse
Brick Yard
01.2020 - 02.2023
Pediatric Nurse
PSA HEALTH CARE
07.2007 - 10.2007
LVN Floor Nurse
Consulate Health Care
02.2001 - 07.2007
Lpn - Nursing
Pensacola State College
EMT -
Pensacola State College
CNA -
Pensacola State College
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