Joyce Campbell
Summary
A dedicated educator with experience in higher education, post-secondary education, elementary education, academic and presidential libraries, teaching, e-learning, media creation, archives, research, and technology. In administrative meetings, demonstrated skill in student evaluation, textbook suggestions, local author liaison, and inclusive learning environments. Community outreach and teamwork support company growth and learning. Obtained 35 Little Rock School District elementary school in-service hours. Collaborates well, solves problems, and is confident. Ready to embark on a profession and contribute significantly with passion
Overview
6
6
years of professional experience
Work History
Archives Technician
William J. Clinton Library and Museum
11.2023 - Current
- Perform duties that assist in managing and delivering research services
- Perform a variety of functions that support high-quality reference services in research areas
- Provide input and feedback on reference needs and finding aids
- Authenticated and appraised over 300 documents and archival materials on weekly basis.
- Advised and supported visitors daily on how to access, interpret and use archives.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Teacher
Martin Luther King Elementary School
08.2021 - 06.2022
- Created and developed lesson plans to meet students' academic needs
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work
- Prepared quizzes, tests, and examinations to gauge how well students were learning
- Participated in department meetings to provide input to colleagues about student achievement and improvement
- Scheduled conferences with parents to discuss students' progress and classroom behavior
- Developed and implemented classroom routines to address varying student needs
- Shifted between formal and informal methods of teaching to keep students engaged
- Increased educational expertise and knowledge by participating in instructor-oriented workshops
- Created lessons and online testing materials to facilitate remote learning
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies
- Shifted between formal and informal methods of teaching to keep students engaged.
- Developed and implemented classroom routines to address varying student needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
Tax Service Representative
Department of Finance and Administration
10.2020 - 07.2021
- Helped large numbers of customers every day with a positive attitude and focus on customer satisfaction
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively
- Accept payments and updated accounts
- Scheduled appointments to resolve more complex issues
- Operated in dynamic, high-volume environments to provide skilled assistance to more than 15 customers each day
- Examines evidentiary records including tax returns, applications, forms, vouchers, records, and reports to verify accuracy, as well as compliance with laws and regulations
- Assist in the completion of the filing of tax returns, forms, contracts, and evidentiary records for taxpayers
- Corrects tax returns, forms, and contracts for taxpayers
- Perform other duties as assigned
- Responded to customer requests for products, services, and company information
- Identified and resolved discrepancies and errors in customer accounts
Teacher
Jacksonville North Pulaski High School
08.2019 - 05.2020
- Established and enforced rules for behavior and procedures for maintaining order among a class of 20 students
- Worked outside normal hours to be available to answer parent and student questions
- Created and developed lesson plans to meet students' academic needs
- Prepared quizzes, tests and examinations to gauge how well students were learning
- Participated in department meetings to provide input to colleagues about student achievement and improvement
- Scheduled conferences with parents to discuss students' progress and classroom behavior
- Participate in workshops, trainings, and conferences to improve educational skills
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement
- Designed detailed learning plans for struggling students based on test, homework and assignment records
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Helped students explore concepts with engaging, learning-focused activities.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
Interim Library Director
Philander Smith College
01.2026 - 12.2018
- Directed requests to appropriate maintenance personnel regarding physical improvement and upgrades to the library facility
- Managed a team of 8-10 (FT/PT/Students)
- Researched and created new collections
- Held meetings to assess future policies, procedures and long-range plans
- Coordinated book signings, talks and dedications
- Wrote library policies manual
- Assisted customers with questions and requests
- Tracked employee attendance and punctuality
- Confidently maintained and balanced library's budget
- Reported issues to higher management with great detail.
- Interacted well with customers to build connections and nurture relationships
- Reported issues to higher management with detail
- Oversaw library staff and maintained ongoing training development program geared at educating personnel on library systems and equipment
- Assisted in recruiting, hiring and training of team members
Education
Doctor of Education - E-Learning: Education
National University
09-2024
Master of Library Science - undefined
Texas Woman's University
01.2015
Master of Science - Library Media Information Technology
University of Central Arkansas
01.2000
Bachelor of Science - Business Education
Elizabeth City State University
01.2000
Skills
- Communication & Collaboration
- Curriculum Dev & Lesson Planning
- Class Management
- Assessment & Data Analysis
- Educational Technology
- Subject-Matter Expertise
- Research Methodology
- Digital Media & Content Creation
- Website Management
- Adaptability
Timeline
Interim Library Director
Philander Smith College
01.2026 - 12.2018
Archives Technician
William J. Clinton Library and Museum
11.2023 - Current
Teacher
Martin Luther King Elementary School
08.2021 - 06.2022
Tax Service Representative
Department of Finance and Administration
10.2020 - 07.2021
Teacher
Jacksonville North Pulaski High School
08.2019 - 05.2020
Doctor of Education - E-Learning: Education
National University
Master of Library Science - undefined
Texas Woman's University
Master of Science - Library Media Information Technology
University of Central Arkansas
Bachelor of Science - Business Education
Elizabeth City State University
Professionalreferences
- Dr. Candy Mazze, Ed. D., Part-Time Professor, Sanford College of Education, National University, cmazze@nu.edu, 704-575-7135
- Dana Simmons, Supervisory Archivist, Clinton Presidential Library, 1200 President Clinton Avenue, Little Rock, AR, 72201, 501-244-2866
- Dr. Daniel Egbe, Dept. Chair, Philander Smith College, Titus Academic Center, Suite B, Room 205, Little Rock, AR, 501-370-5232, degbe@philander.edu
- Ms. LeTisha Stacey, William J. Clinton Library & Museum, 1200 President Clinton Ave., Little Rock, AR, 72201, letisha.stacey@nara.gov, 501-349-5009
- Dr. Frank James, Retiree; fjames@me.com; 501-580-9743
- Mrs. Janis Kearney, Author; janis@wowpublishing.org; 501-772-2930
Statementofinterest
I am interested in learning more about my family tree and sharing what I've learned with my family members. I enjoy taking photographs of significant events, family accomplishments, and scenic landscapes. I love learning more than anything else. I will always be a student. New knowledge is created through research. I can't wait to tell people what I've discovered. I've come to realize that learning is something that no one can take away from you.