Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Joyce Chacha

Johnson City,TN

Summary

Dynamic professional with a proven track record at Amazon, adept in inventory control and package handling, showcasing exceptional time management and leadership skills. Excelled in fast-paced environments, enhancing operational efficiency by over 30%. Expert in Microsoft Office Suite and warehouse safety, committed to delivering high-quality service and continuous improvement.

Overview

3
3
years of professional experience

Work History

Amazon Package Handler

Amazon
Bristol, VA
11.2024 - Current
  • Collaborated with team members on tasks such as sorting mail into designated bins.
  • Stacked boxes onto pallets in an efficient manner.
  • Managed inventory levels by tracking incoming and outgoing packages.
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
  • Followed company policies and procedures for secure package handling.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Loaded completed orders on pallets according to delivery numbers.
  • Packed, sealed, and labeled shipments adhering to company standards and protocols.
  • Assisted in inventory management and stock replenishment activities.

IRS Certified Tax Preparer

Volunteer Income Tax Assistance (VITA)
01.2023 - Current
  • Provided efficient tax assistance to the area community
  • Worked on a team to prepare and file taxes for low-income taxpayers
  • Communicated effectively with taxpayers regarding tax returns and responded to any questions

Business Office Internship

Milligan University
Johnson City, TN
01.2024 - 04.2024
  • Prepared bank and investment account reconciliations.
  • Prepared tax returns, including monthly sales and payroll tax returns.
  • Reviewed 990 and prepared 941 for the 1st and 4th quarters.
  • Assisted with other accounting tasks whenever needed.

Cashier

Milligan University Grill
01.2022 - 01.2024
  • Maintained accurate cash register
  • Provided excellent customer service

Circulation Attendant

Welsheimer Library
01.2022 - 01.2023
  • Assisted patrons
  • Kept inventory and read shelves

Education

BS - Accounting

Milligan University
Elizabethton, TN
04.2024

AS - Business Administration

Patrick Henry Community College
12.2021

Skills

  • Microsoft Office Suite
  • Time management
  • Written and verbal communication skills
  • Detail-oriented
  • Daily log maintenance
  • Editing
  • Self-management
  • Leadership skills
  • Project management
  • Order picking
  • Record keeping
  • Shipping and receiving
  • Product identification
  • Quality control inspection
  • Adaptable to change
  • Forklift operation
  • Stacking packages
  • Inventory control procedures
  • Truck loading and unloading
  • Warehouse safety
  • Package pickup and delivery
  • Shipping documentation
  • Report filing

Activities

  • Participate in Vesper's small groups and worship, 2022-24
  • Volunteer with community service agencies, 2022-24

Timeline

Amazon Package Handler

Amazon
11.2024 - Current

Business Office Internship

Milligan University
01.2024 - 04.2024

IRS Certified Tax Preparer

Volunteer Income Tax Assistance (VITA)
01.2023 - Current

Cashier

Milligan University Grill
01.2022 - 01.2024

Circulation Attendant

Welsheimer Library
01.2022 - 01.2023

BS - Accounting

Milligan University

AS - Business Administration

Patrick Henry Community College
Joyce Chacha