Joyce Chacha
Johnson City,TN
Summary
Dynamic professional with a proven track record at Amazon, adept in inventory control and package handling, showcasing exceptional time management and leadership skills. Excelled in fast-paced environments, enhancing operational efficiency by over 30%. Expert in Microsoft Office Suite and warehouse safety, committed to delivering high-quality service and continuous improvement.
Overview
3
3
years of professional experience
Work History
Amazon Package Handler
Amazon
Bristol, VA
11.2024 - Current
- Collaborated with team members on tasks such as sorting mail into designated bins.
- Stacked boxes onto pallets in an efficient manner.
- Managed inventory levels by tracking incoming and outgoing packages.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Followed company policies and procedures for secure package handling.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Loaded completed orders on pallets according to delivery numbers.
- Packed, sealed, and labeled shipments adhering to company standards and protocols.
- Assisted in inventory management and stock replenishment activities.
IRS Certified Tax Preparer
Volunteer Income Tax Assistance (VITA)
01.2023 - Current
- Provided efficient tax assistance to the area community
- Worked on a team to prepare and file taxes for low-income taxpayers
- Communicated effectively with taxpayers regarding tax returns and responded to any questions
Business Office Internship
Milligan University
Johnson City, TN
01.2024 - 04.2024
- Prepared bank and investment account reconciliations.
- Prepared tax returns, including monthly sales and payroll tax returns.
- Reviewed 990 and prepared 941 for the 1st and 4th quarters.
- Assisted with other accounting tasks whenever needed.
Cashier
Milligan University Grill
01.2022 - 01.2024
- Maintained accurate cash register
- Provided excellent customer service
Circulation Attendant
Welsheimer Library
01.2022 - 01.2023
- Assisted patrons
- Kept inventory and read shelves
Education
BS - Accounting
Milligan University
Elizabethton, TN04.2024
AS - Business Administration
Patrick Henry Community College
12.2021
Skills
- Microsoft Office Suite
- Time management
- Written and verbal communication skills
- Detail-oriented
- Daily log maintenance
- Editing
- Self-management
- Leadership skills
- Project management
- Order picking
- Record keeping
- Shipping and receiving
- Product identification
- Quality control inspection
- Adaptable to change
- Forklift operation
- Stacking packages
- Inventory control procedures
- Truck loading and unloading
- Warehouse safety
- Package pickup and delivery
- Shipping documentation
- Report filing
Activities
- Participate in Vesper's small groups and worship, 2022-24
- Volunteer with community service agencies, 2022-24
Timeline
Amazon Package Handler
Amazon
11.2024 - Current
Business Office Internship
Milligan University
01.2024 - 04.2024
IRS Certified Tax Preparer
Volunteer Income Tax Assistance (VITA)
01.2023 - Current
Cashier
Milligan University Grill
01.2022 - 01.2024
Circulation Attendant
Welsheimer Library
01.2022 - 01.2023
BS - Accounting
Milligan University
AS - Business Administration
Patrick Henry Community College