Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joyce Chan

San Francisco,CA

Summary

Compassionate in dog grooming with extensive experience in aspects of grooming of dogs. Skilled abilities in bathing, grooming and understanding general dog's health and behavior. I have particular talent in customer service. Consistently deliver quality service and high level of excellence in animal care.

Overview

11
11
years of professional experience

Work History

Pet Groomer and Boarding

Self Employed
06.2021 - Current
  • Managing grooming supplies and equipment, maintaining supplies in good condition
  • Educating visitors and staff on proper animal care and handling
  • Detect early signs of potential health issues in pets by conducting routine physical assessments during grooming appointments
  • Skilled at working independently and collaboratively in a team environment.

Server

Chef Zhao Bistro
05.2022 - 03.2023
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.

Pet Groomer

BMK Pet Salon
05.2019 - 07.2021
  • Managed inventory of grooming supplies and equipment, placing orders as needed to maintain adequate stock levels.
  • Educated clients on proper animal care and handling.
  • Kept animal coats clean and healthy with regular washing, grooming, and trimming.
  • Prevented injuries by safely handling pets of various sizes and temperaments during grooming sessions.

Barista Shift Supervisor

Starbucks
06.2013 - 08.2015
  • Managed inventory
  • Resolved customer complaints professionally, demonstrating empathy while finding solutions in line with company policies
  • Monitored food inventory and supplies to prevent waste
  • Boosted sales through the promotion of seasonal beverages and upselling bakery items to customers.
  • Accurately completed end-of-day financial tasks worth over amount of cash and card transactions daily.

Education

No Degree - Veterinary Technology

Foothill College
Los Altos, CA

No Degree - General Educations

College of San Mateo
San Mateo, CA

High School Diploma -

George Washington High School
San Francisco, CA
06.2010

Skills

  • Honest and Dependable
  • Customer Service
  • Flea and tick treatments
  • Cleanliness and sanitation
  • Problem-Solving
  • Patience with Animals

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Timeline

Server

Chef Zhao Bistro
05.2022 - 03.2023

Pet Groomer and Boarding

Self Employed
06.2021 - Current

Pet Groomer

BMK Pet Salon
05.2019 - 07.2021

Barista Shift Supervisor

Starbucks
06.2013 - 08.2015

No Degree - Veterinary Technology

Foothill College

No Degree - General Educations

College of San Mateo

High School Diploma -

George Washington High School
Joyce Chan