joyce chrisentery
Baton Rouge,LA
Summary
Proven leader in food service management, adept at bakery operations and employee scheduling, with a track record of enhancing team productivity and customer satisfaction at Walmart. Skilled in cake decorating and handling complaints, I excel in creating efficient workflows and fostering a culture of excellence, achieving significant cost savings and repeat business.
Overview
40
40
years of professional experience
Work History
Deli/Bakery Manager
Walmart
Baton Rouge La
06.2006 - 06.2022
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
Prep Cook
Cracker Barrell
Baton Rouge La
01.2000 - 05.2006
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Supervisor
Woolworths
Baton Rouge’s La
09.1994 - 10.1999
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Supervisor
McCoy's
Baton Rouge’s La
01.1982 - 08.1993
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
No - Business
Southern University
Baton Rouge LaHigh School Diploma - Basic
Clinton High
Clinton Louisiana05.1975
Skills
- Order Management
- Employee Scheduling
- Supply Ordering
- Food management experience
- Food presentation
- Bakery Operations
- Raw materials knowledge
- Ingredient Knowledge
- Recipe creation
- Knowledge of doughs
- Baking equipment maintenance
- Cake Decorating
- Inventory and Stocking
- Handling Complaints
Timeline
Deli/Bakery Manager
Walmart
06.2006 - 06.2022
Prep Cook
Cracker Barrell
01.2000 - 05.2006
Supervisor
Woolworths
09.1994 - 10.1999
Supervisor
McCoy's
01.1982 - 08.1993
No - Business
Southern University
High School Diploma - Basic
Clinton High