Joyce Dinndorf
Richland,WA
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
17
17
years of professional experience
Work History
FLORAL ASSISTANT (Part-time)
Yoke’s Fresh Market
08.2023 - Current
- Assist customers with plant & flower purchases
- Answer phone
- Create flower arrangements
- Check in, price, and display floral merchandise
- Cleaning and organizing of the department
- Special projects as needed
OFFICE ADMINISTRATOR (Part-time)
APEX Exterior Cleaning
05.2022 - 06.2023
- Answer phones and create digital customer bids
- Schedule & dispatch appointments
- Generate all maintenance contracts
- Help with payroll & day-to-day operations
- Bookkeeping and create marketing documents to promote and expand the commercial/residential customer list in the Tri-Cities and surrounding areas
HUMAN RESOURCES MGR
Fort Collins Heating & Air
06.2019 - 05.2021
- Manage the entire staffing process: recruiting, interviewing, hiring, and onboarding
- Administer employee orientations, safety programs, employee benefits management, ERISA Law
- Assist with payroll processing
- Promote company core values and a positive respectful environment
- Liaison between upper management and the employees by managing questions and resolving work-related conflicts
- Organize employee and community sponsored events
A/P REPRESENTATIVE
Nutrien Ag Solutions
11.2017 - 05.2019
- Analyze, verify, and process new vendor set up documents
- Confirm vendor electronic banking instructions and aid with international wire payment processing
- Managed approximately 30 incoming calls, emails and faxes per day for vendors and branch staff
- Research escalated past due invoices and resolve conflicts with payment processing
OFFICE MANAGER
J. Maiers, CPA LLC
12.2016 - 08.2017
- Established and directed plan for new efficient office processes and client filing system
- Help clients with professional bookkeeping, payroll, sales tax services and Form W-9 compliance
- Tax season: process client W-2 and 1099 tax forms/assembly of tax returns
- Reconcile bank accounts and oversee the firm’s Accounts Payable & Accounts Receivable
- Supervise office support staff
HUMAN RESOURCES MGR
Five Star Transport
11.2014 - 12.2016
- CDL Driver timesheet and driver log audits
- Process weekly payroll for 45 -50 Transport Solutions and subsidiary employees
- Perform new hire onboarding and orientations
- Maintained and reported DOT documentation/Drug Tests for all company CDL drivers
- Oversee Benefits and Risk management procedures
HUMAN RESOURCES COORDINATOR
Boys & Girls Club
06.2013 - 12.2014
- Employee recruitment, interviewing, hiring, and new-hire orientation responsibilities
- Reviewed timesheets and processed bi-weekly payroll for a staff of over 200 employees
- Benefits administrator and implementing regulated safety training classes
- Guide and helped execute plans for fundraisers and community sponsored events
OFFICE MANAGER
Church of St. Joseph
07.2007 - 01.2013
- Provided administrative, bookkeeping and HR services for the parish, parochial elementary school, and child-care program
- Bi-weekly timekeeping and payroll processing for 50 plus employees
- Generate accounts payable and balance bank reconciliations
- Coordinate funeral arrangements with parish families, funeral directors, and the funeral lunch committee members
- Oversee general maintenance of campus and direct custodial team
- Supervise office staff and parish volunteers
- Assist with community and outreach-ministry program planning collaboration with various parish and school committees
Education
General studies & Graphic Arts/Design Program
NORTH HENNEPIN COMMUNITY COLLEGE
Minneapolis, MNBookkeeping/Office Management processes
ST. CLOUD COMMUNITY TECHNICAL COLLEGE
St. Cloud, MNSkills
- Organizational skills
- Detail diligence
- Follow-through skills
- Client service
- Verbal communication
- Written communication
- Multi-tasking skills
- Project management
- Deadline management
- Computer skills
- Data entry
- Microsoft Suite proficiency
Timeline
FLORAL ASSISTANT (Part-time)
Yoke’s Fresh Market
08.2023 - Current
OFFICE ADMINISTRATOR (Part-time)
APEX Exterior Cleaning
05.2022 - 06.2023
HUMAN RESOURCES MGR
Fort Collins Heating & Air
06.2019 - 05.2021
A/P REPRESENTATIVE
Nutrien Ag Solutions
11.2017 - 05.2019
OFFICE MANAGER
J. Maiers, CPA LLC
12.2016 - 08.2017
HUMAN RESOURCES MGR
Five Star Transport
11.2014 - 12.2016
HUMAN RESOURCES COORDINATOR
Boys & Girls Club
06.2013 - 12.2014
OFFICE MANAGER
Church of St. Joseph
07.2007 - 01.2013
Bookkeeping/Office Management processes
ST. CLOUD COMMUNITY TECHNICAL COLLEGE
General studies & Graphic Arts/Design Program
NORTH HENNEPIN COMMUNITY COLLEGE