JOYCE E HART

Balanced monthly general ledger accounts to accurately record cost and month end accruals. • Communicated effectively with residents • Carefully screened applicants for tenancy. • Scheduled contractors for maintenance issues. • Verified income, assets and expenses and completed file tracking sheet for each applicant. • Used background knowledge of building codes to see maintenance was within compliance. • Supervised set up of common areas for special functions. • Maintained constant balance of property petty cash account

Provide support to administrative law judge (ALJs), other professionals and technical staff members within the hearing office. Review claims for legal and regulatory requirements and timelines; update our system as appropriate; prepare the case for hearing before a judge; identify and analyze the issues; and summarize the evidence. The first point of contact for claimants and their representatives who may need information or assistance when compiling needed evidence to support their claims. Also act as the agency's representative to explain the legal process and hearing decorum to claimants, their representatives,and other participants in the hearing .

provided reading and clerical services for employees who interact with beneficiaries about their rights under the Social Security laws, gather facts and evidence to establish eligibility for benefits, make critical decisions to determine the amount of benefits paid to individuals, and using state-of-the-art computer technology, access and update information about claims. I served as a reader assistant for two employees one blind and one visually-impaired. Duties include reading a variety of work-related, hand-written/printed materials to assist employee, which included technical, administrative, and program-related materials that involve diverse specialized terminology such as federal legislation and regulations. When not required to perform reader assistant duties, I was assigned to provide clerical assistance to units, as needed. had to provide exceptional customer service in a fast pace environment. The ability to effectively handle day-to-day work challenges effectively and adjusts to multiple demands, ambiguity, and rapid change to achieve results.