Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joyce Farnham

Tampa

Summary

Proven leader in enhancing customer experiences and streamlining operations, notably at Applebrook Homes. Excelled in team building and leadership, alongside adept accounting and bookkeeping skills. Achieved significant improvements in staff productivity and customer satisfaction through innovative management strategies and efficient financial practices.

Overview

45
45
years of professional experience

Work History

Campground Manager

Applebrook Homes
01.2023 - Current
  • Maintained accurate records of reservations, payments, maintenance tasks, incident reports, ensuring easy access to information when needed.
  • Enhanced guest satisfaction by implementing efficient campground management strategies.
  • Evaluated employee performance regularly for continuous improvement in staff productivity levels.
  • Streamlined reservation processes for improved customer experience and increased bookings.
  • Organized engaging events and activities that catered to various age groups, promoting an inclusive atmosphere at the campground.

Assistant Store Manager

Walmart
01.1994 - 01.2023
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Bookkeeper /Front Office Manager

IGA Grocery Store
01.1980 - 01.1994
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.

Education

High School Diploma -

Calais High School
Calais
06-1982

Skills

  • Customer experience
  • Effective multitasking
  • Customer service and engagement
  • Accounting and bookkeeping
  • Retail operations
  • Scheduling and calendar management
  • Team building and leadership
  • Store opening and closing

Timeline

Campground Manager

Applebrook Homes
01.2023 - Current

Assistant Store Manager

Walmart
01.1994 - 01.2023

Bookkeeper /Front Office Manager

IGA Grocery Store
01.1980 - 01.1994

High School Diploma -

Calais High School

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Joyce Farnham