Gardening
Joyce Fernandez Eicher
Inside Sales/Business Development
San Mateo,CA
Summary
With over 15 years of experience in inside sales within the high-tech industry, I have developed expertise in effectively engaging with customers. My background includes a deep understanding of enterprise critical application software sales, allowing me to navigate complex sales processes with ease. I have successfully penetrated new markets through strategic direct marketing campaigns, innovative lead generation techniques, and building relationships with senior-level executives. My personal business approach is characterized by a high energy level, exceptional organizational skills, unwavering integrity, and a strong work ethic. Thriving in dynamic environments with aggressive goals, constantly seeking opportunities to learn and grow.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Inside Sales Representative - DOD
ArcSight (now an HP company)
01.2010 - 01.2019
- Responsible for prospecting and qualifying and closing sales for the DOD territory - US Army, Navy and AirForce accounts
- Qualified opportunities for field sales team with new business development, mining existing relationships for new opportunities and managing the daily activities associated with strategic selling.
Sr. Corporate Sales Executive
Backbase USA, Inc
09.2006 - 06.2009
- Built relationships with leading e-business executives who are seeking partnerships to invest, optimize, and improve the performance of their on-line customer engagement investments
- Backbase customer engagement solutions include Healthcare Portal, Financial Services Rich Forms & Calculators.
Sr. Inside Sales Executive
Informatica (Data Integration)
05.2005 - 08.2006
- Responsible for Account Management and up-selling to the current install base
- Working closely with two outside field representatives covering the Northeast
- 200 cold calls a week
- In addition, filling pipe with new customers
- Driving upgrade, add-on, and under 500K install deals.
Sr. Inside Sales Representative
SeeBeyond Technology Corporation (Enterprise Application Integration)
10.2000 - 01.2005
- Responsible for identifying any and all potential prospects with an active project and budget for eBusiness initiatives
- Target customer base consisted of companies with enterprise annual revenue of $1Billion and greater
- Identify/develop target accounts
- Cold call into senior technology executives and present appropriate messaging.
Account Manager
Serena Software International
02.1999 - 08.2000
- Managed thirty-two plus major accounts, representing over half of assigned East Coast territory - New York, New Jersey and Delaware
- Sell new products to existing customer base and build sales pipeline equivalent to 300% annual target
- Work closely with clients to develop long term strategic business opportunities.
Channel Sales Manager, Omnis Software
12.1995 - 12.1998
- Sold Client Server Application Tools to Omnis Partners, Consultants and Application Developers
- Worked closely with the North America channel sales Manager in developing and rolling out effective and well-targeted channel programs
- Reviewed and renewed contracts with major accounts.
Conference Manager, Calistoga Conference Bureau
03.1993 - 11.1995
- Hired by the City of Calistoga as an independent contractor to start up the Conference Bureau
- Responsibilities included corporate conference and retreat marketing management
- I used my organizational sales skills to design enjoyable conferences and retreats for Fortune 500 company employees.
Education
BA -
Imperial College
Skills
- Attention to Detail
- Exceptional customer service
- Product Knowledge
- Customer Relationship Management
- Superior organizational skills
- Driven
- Upselling and Cross Selling
- Cheerful and energetic
Certification
- Certification in Direct Marketing
- Solution Selling - Michael Bosworth
- Infomentis Sales
Technicalexperience
- Web 2.0 technology
- Client server software
- Enterprise Application integration
- Data Integration
- ETL
- Mainframe software
- E-business applications
- Word processing
- Spreadsheet
- Active user of the internet
Timeline
Inside Sales Representative - DOD
ArcSight (now an HP company)
01.2010 - 01.2019
Sr. Corporate Sales Executive
Backbase USA, Inc
09.2006 - 06.2009
Sr. Inside Sales Executive
Informatica (Data Integration)
05.2005 - 08.2006
Sr. Inside Sales Representative
SeeBeyond Technology Corporation (Enterprise Application Integration)
10.2000 - 01.2005
Account Manager
Serena Software International
02.1999 - 08.2000
Channel Sales Manager, Omnis Software
12.1995 - 12.1998
Conference Manager, Calistoga Conference Bureau
03.1993 - 11.1995
BA -
Imperial College
Accomplishments
- Awards; HP Enterprise Security Products - FY12 "Quota Buster Award" 180%+
HP ESP ArcSight - IBS Rep of the Year - 2012
HP Winner's Summit - Kona
HP ESP Team Award - Mid West Region - 2013
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Location
RemoteImportant To Me
Work-life balanceFlexible work hoursWork from home optionInterests
Travelling
Cooking
Quote
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage
Similar Profiles
Luis FonsecaLuis Fonseca
Roche Senior Support IT Specialist at ArcSight, HP, MicrosoftRoche Senior Support IT Specialist at ArcSight, HP, Microsoft
Dareen KabaritiDareen Kabariti
QA Engineer at HP CompanyQA Engineer at HP Company
Damilare AdejinmiDamilare Adejinmi
Logistics Project Manager at HP Hewlett-Packard Company.Logistics Project Manager at HP Hewlett-Packard Company.
Tracey Janz Molina, BSN, RNTracey Janz Molina, BSN, RN
Flu and Wellness Nurse at Affiliated PhysiciansFlu and Wellness Nurse at Affiliated Physicians
Sulmi LopezSulmi Lopez
Waitress, Host, and Food Runner at Pacific CatchWaitress, Host, and Food Runner at Pacific Catch