JOYCE GEPITULAN

Highly motivated with excellent leadership. Currently managed Ito En’s Quality Assurance Department consisting of two Quality Assurance Technicians. Execute projects professionally with emphasis on quality, efficiency and cost with significant results. Work well with individuals or team of people from different and similar cultural backgrounds. A great team player and hands on manager, leading through example. Customer-focused with over 24 years of experience in food industry including confectionery, and food and beverage. Successful at internal and external audits. Skilled at working with customers and clients to ensure fantastic service.

Certified Food Scientist License 1265 (The International Food Science Certification Commission) Product Innovation Better Process Control Schools FSMA FSPCA Preventive Controls for Human/PCQI, HACCP Sensory Evaluation Food Labeling & Regulation

References Reference available upon request.

Quality Assurance

Managed Costco and third-party Food Safety Audit; achieved the highest score of 99% for two consecutive years Consistently managed employees overtime to a minimum by having management and supervisors crossed-trained and covering technician’s responsibility on the floor Reduced incidents of HOLD and disposal of raw and finished products through increased employee training, monitoring and prompt reporting of issues in production floor Promoted open communication via group text/email to initiate discussion and immediate action and resolution to problems and issues Streamlined process and procedures in conducting testing (environmental, microbial and other laboratory tests) to reduce time and cost without impacting quality and safety Introduced new process and procedures in testing of raw and finished products to ensure consistency of product quality Introduced recycling of unprinted side of print materials and reducing paper supply cost Excellent research and data prevented company from potential product recall Safety. Managed to prevent costly pest control issue through preventive control and timely reporting of infestation.

Safety

Led QA team to achieve departmental and individual awards for company Safety incentive program. No injury and recordable accidents.

Community Service

Led QA and Production Team to achieve highest poundage of food donations to Food Banks and snatched the highly elusive trophy from accounting department for the first time in four consecutive years Introduced several fundraising activities, which enabled the company to achieve the heaviest food donations to Food Bank for the first time.