Summary
Analytical and results-driven professional with expertise in revenue reporting, process optimization, and data-driven decision support. Skilled in building dashboards, automating workflows, and testing systems (UAT) to ensure accurate and actionable insights. Proven ability to collaborate with cross-functional teams, identify operational risks, and deliver process improvements that support leadership strategy and business growth.
Overview
5
5
years of professional experience
Work History
Billing Analyst
BuildingReports
06.2025 - Current
- Partner with Sales to audit and validate Salesforce data, implementing improvements for cleaner and more reliable reporting.
- Liase with system owners to troubleshoot and resolve technical billing and AR issues.
- Build macros and documentation to automate manual tasks, decreasing order-to-cash cycle by one day.
- Contribute to sales tax automation and compliance initiatives through tool integrations.
Revenue Operations Analyst
ACTABL
11.2023 - 03.2025
- Presented actionable insights to leadership using clear visualizations and storytelling techniques, directly influencing departmental strategy.
- Automated Salesforce workflows and process documentation to streamline reporting and reduce manual reconciliation.
- Reconciled large datasets from Salesforce, ERP, and Excel, ensuring 100% accuracy for executive reporting.
- Improved reporting workflows through process documentation and SOPs, ensuring consistency and quality.
Reporting & Process Analyst
Insight Global
01.2022 - 11.2023
- Built and maintained dashboards in Power BI and Excel for senior leadership, leveraging DAX formulas to calculate DSO and track multiple accounts.
- Selected as a Subject Matter Expert to lead new hire trainings, ensuring compliance and best practices across the team.
- Led UAT testing for HighRadius and Alteryx system rollouts, documenting and validating fixes to ensure accurate data capture across platforms.
- Presented findings to leadership in concise, data-driven reports & dashboards that influenced department procedures.
Revenue Specialist
Insight Global
08.2021 - 01.2022
- Authored SOPs to document data and revenue processes, reducing training time by 3 days.
- Oversaw $170M portfolio, applying financial data analysis to track progress against performance goals.
- Trained new hires on data reconciliation and reporting, clarifying how tasks connected across workflows and systems.
- Reconciled and validated data across multiple sales and billing platforms (Beeline, Fieldglass, E-Recruit), ensuring ASC606 compliancy.
Project Coordinator (Contract)
Harry Norman Realty
04.2021 - 08.2021
- Built Smartsheet dashboards to track KPIs, milestones, and team performance for the VP of Sales.
- Partnered with sales team to ensure accurate data entry and visualization for stakeholder reporting.
- Documented procedures that reduced contract errors and improved reporting consistency.
- Assisted executives with reporting and planning using Microsoft tools and Smartsheet.
Education
Certificate - Data Analytics & Visualization
08.2023
Utilized data analysis tools to explore, clean, transform, and visualize real-world data, acquiring proficiency in MySQL, SQL, NoSQL, Python, Tableau, and VBA.
BBA - Economics, Planning and Economic Development
12.2020
Skills
- Data Analysis & Reporting: SQL
- Excel (macros, VBA)
- Tableau
- Alteryx
- Python
- KPI dashboards
- Forecasting
- Systems & Tools: Salesforce
- Smartsheet
- ServiceNow
- HighRadius
- Sage Intacct
- QuickBooks
- Power BI
- Process Improvement: UAT testing
- Workflow automation
- SOP creation
- Data validation
- Governance
- Collaboration & Communication: Stakeholder reporting
- Cross-team coordination
- Training
- Data storytelling
Timeline
Billing Analyst - BuildingReports
06.2025 - Current
Revenue Operations Analyst - ACTABL
11.2023 - 03.2025
Reporting & Process Analyst - Insight Global
01.2022 - 11.2023
Revenue Specialist - Insight Global
08.2021 - 01.2022
Project Coordinator (Contract) - Harry Norman Realty
04.2021 - 08.2021
University of Central Florida - Certificate, Data Analytics & Visualization
Georgia State University - BBA, Economics, Planning and Economic Development