Joyce Grimes
Memphis,Tennessee
Summary
Methodical Administrative Unit Coordinator possessing advanced knowledge of hospital policies and procedures, medical terminology and anatomy. Offering over 10 years of hands-on experience collaborating with several interdisciplinary departments to coordinate care of inpatients. Polished in assembling and maintaining patient medical records and promoting positive, accurate communication between staff and patients.
Overview
16
16
years of professional experience
Work History
Executive Director
Non Profit Organization
Memphis, TN
03.2016 - Current
- Worked closely with organizational leadership and board of directors to strategically affect operational direction.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Aligned department vision, goals and objectives with company strategy to achieve consistently high results.
Unit Coordinator
Baptist Memorial Hospital
Memphis, TN
01.1994 - 06.2003
- Identified and facilitated resolution of unit operational problems independently, collaborating with manager to resolve complex problems.
- Coordinated non-clinical and ancillary services of assigned patient care units.
- Supervised unit and staff by overseeing clinical services, medical terminology to schedule test, lab work, therapeutic procedures.
- Insurance authorization process and procedures.
- Received physicians and visitors on unit, identifying, acknowledging and responding to patient, physician and staff needs to meet operational and care needs of parties.
Education
Bachelor of Science - Business Management
Christian Bros. University
Memphis, TN12.2012
Skills
- Microsoft Outlook
- Integrity and Transparency
- Relationship and Team-Building
- Prepare and analyze data and figures, transcribing, viewing computer terminal
- Organization and Time Management
- Computer Proficiency
- Patient Billing
Timeline
Executive Director
Non Profit Organization
03.2016 - Current
Unit Coordinator
Baptist Memorial Hospital
01.1994 - 06.2003
Bachelor of Science - Business Management
Christian Bros. University
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