Joyce Halle

• Multi-Office Facilities Manager/Coordinator: procurement, shipping, filing, guidance documents, training, communications, visitors, meetings, notary, operator, building maintenance, and technology coordination/logistics for Hanover (and virtual support for six other Southeastern offices) utilizing Adobe/Kofax and Microsoft Office/365 Suite (Teams, PowerPoint, Outlook, Word, OneNote, Excel, and SharePoint).
• Office Location Leader/Health & Safety Coordinator: (2-year tenure) responsible for regular training, meetings, and communication of vital information to field/office staff, and Project Management/VP leaders.
• Ongoing virtual administrative assistance to multiple VP business leaders, including meeting scheduling, meeting agendas, and meeting notes; travel arrangements using Concur and/or FCM; conference room and business meeting coordination; calendaring; correspondence/email management; filing support; agenda management; proposal, presentations, and/or report production support.
• Local New Hire Onboarding Coordinator for Hanover (and remotely for six other Southwest offices), responsible for coordinating tools, purchases, and training for our new hires during the onboarding process.
• Member of the North American DCI Team traveling to multiple offices throughout the U.S. to create document filing systems and facilitate document off-site storage, when necessary, prior to office moves and/or downsizing, as well as coordinate office move requirements as needed.
• Virtual Onboarding Trainer for all new Arcadis hires in the Southwest Region of North America.
• Responsible for interdepartmental coordination and communication; creation, training, and maintenance of PowerPoint training slides and scripts to ensure information consistency for the entire North American Virtual Onboarding Trainers team.
• Maintain ongoing mentoring relationships with previously onboarded new hires to ensure success and retention.
• Environmental reports, proposals, editor, proofreader, and production assistant.
• Proficient in using the Microsoft Office/365 Suite, Google Workspace, Adobe, and/or Kofax during the formatting, editing, and production processes.
• Yearly rewards and recognition for the creation of helpful trainings and infographics, governmental Field Guides template, winning proposals, and Onboarding Supervisor assistant for the creation and maintenance of ANA New Hire PowerPoint presentations and trainings.
• Events and Social Activities Coordinator responsible for budgeting, planning, and executing all event activities for the Hanover office.

Oversaw front desk functions such as call handling, guest reception, and inquiry management.

Ensured front desk area remained clean and orderly.

• Managed incoming and outgoing mail and packages.

Performed various administrative responsibilities like maintaining files, entering data, and keeping records.

Delivered outstanding customer service to clients and guests.

Coordinated effectively with staff to facilitate seamless office activities.

• Supported event planning initiatives by sending out invitations, tracking RSVPs, and coordinating logistics.
• Updated visitor logbook consistently.
• Managed office supplies inventory.
• Supported onboarding activities by distributing access cards and parking guidelines.
• Gathered and handled supply requisitions.

• Performed quality control checks on completed loan packages prior to submission for final approval.
• Maintained regular communication with clients, providing status updates on their loans.
• Collaborated with loan officers, underwriters, and other team members to ensure a smooth workflow.