JOYCE H. BROWN
New York,NY
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
34
34
years of professional experience
Work History
PLAYWRIGHT/ DIRECTOR
07.2006 - Current
- Write and direct stage productions described as a combination of life journeys, struggles and realities to promote change and awareness
RESIDENT COORDINATOR
APARTMENT LIFE
03.2022 - 03.2023
- Held 2 community events per week for families
- Assisted with services; Housing assistance, job referrals, food, clothing, job assistance, resume building, mentoring and assisted office management
ASSISTANT PROGRAM DIRECTOR
THE BRIDGE
07.2019 - 08.2021
- Supported the Program Director with operations and clinical
- Provided leadership to program staff & residents
- Ensured delivery of services to every clients individual needs
- Attended, participated and led routinely scheduled meetings required
CASE MANAGER
COVENANT HOUSE
01.2017 - 07.2019
- Met with youth regularly to determine progress with goals identified with ISP
- Advocated on behalf of youth with outside service providers and other collateral services
- Behavior Management & Crisis Intervention
- Applied Skill Building techniques
- Completed ETO HUDAssessment requirements
MENTOR
The August Aichhorn Center for Adolescent Residential Care Inc.
12.2012 - 09.2015
- Communicated with residents as part of an ongoing effort to provide continuous support and guidance
- Encouraged residents to create and accomplish goals by promoting mental stimulation and thought provoking procedures
- Provided internal structure by supervising various activities and monitoring social behaviors
- Assisted in teaching development skills by providing literature and emotional support
WORKSHOP COORDINATOR (Internship)
Homes For The Homeless
08.2011 - 08.2012
- Created and implemented workshops through the coordination of group interactive activities
- Scheduled activities and directed assigned group tasks
- Utilized creative and literary arts through the creation of stage plays to empower youth and adults
- Developed skill building techniques, which often varied based upon individual challenges
SUPERVISOR
The Salvation Army
11.2002 - 04.2005
- Supervised 14 employees within the outreach department
- Responsible for training staff, and implementing on boarding and termination processes
- Implemented outreach procedures, and provided one-on-one counseling to clients
- Responsible for feeding, transporting and locating housing for the homeless population
CORRECTION OFFICER
Department of Corrections
08.1990 - 05.1999
- Provided supervision, custody and care, and maintained control to ensure the safety of all inmates
- Diffused disruptive behavior by verbal interventions
- Implemented various search procedures
- Transported inmates to and from court appointments
- Prepared various documents and composed narrative reports
Education
Master of Public Administration - Public Affairs and Administration
Metropolitan College of New York
New York, NY08.2012
Bachelor of Arts - Liberal Arts
The College of New Rochelle
Brooklyn, NY01-2010
Skills
- Counseling/Mentoring
- Supervision
- Public Speaking
- Creative
- Organization
- Literary
- Microsoft Office
- Word
- Excel
- Problem-Solving
- Team Leadership
Phone
cell, 718-974-5981
Entrepreneurship
PLAYWRIGHT/ DIRECTOR, 07/06, Present, Write and direct stage productions described as a combination of life journeys, struggles and realities to promote change and awareness.
Timeline
RESIDENT COORDINATOR
APARTMENT LIFE
03.2022 - 03.2023
ASSISTANT PROGRAM DIRECTOR
THE BRIDGE
07.2019 - 08.2021
CASE MANAGER
COVENANT HOUSE
01.2017 - 07.2019
MENTOR
The August Aichhorn Center for Adolescent Residential Care Inc.
12.2012 - 09.2015
WORKSHOP COORDINATOR (Internship)
Homes For The Homeless
08.2011 - 08.2012
PLAYWRIGHT/ DIRECTOR
07.2006 - Current
SUPERVISOR
The Salvation Army
11.2002 - 04.2005
CORRECTION OFFICER
Department of Corrections
08.1990 - 05.1999
Master of Public Administration - Public Affairs and Administration
Metropolitan College of New York
Bachelor of Arts - Liberal Arts
The College of New Rochelle
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