Joyce Harrison
Cincinnati,OH
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service . Enthusiastic and knowledgeable in caring for patients with End Stage Renal Disease. Proven leadership focused on increasing and enhancing patient care and satisfaction.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Hemodialysis Registered Nurse
Cincinnati Home Dialysis
09.2024 - Current
- Promoted a positive environment for patients and staff by fostering teamwork, open communication, and professional development opportunities.
- Improved patient outcomes by providing high-quality hemodialysis care and monitoring vital signs during treatment.
- Nurtured strong relationships with community partners such as nephrologists, social workers, and dietitians to ensure a comprehensive approach to patient care.
Hemodialysis Registered Nurse
Concerto Renal Services
06.2023 - 09.2024
- Enhanced patient care by providing high-quality sub-acute dialysis treatment and ensuring metrics and goal numbers were met.
- Advocated for patient needs, communicating effectively with physicians and skilled nursing facility to enhance overall care quality.
RN Care Manager
Strive Healthcare
05.2022 - 03.2023
- Educated patients, families, and caregivers on diagnosis and prognosis, treatment options, disease process and management, and lifestyle options for Chronic Kidney Disease, ESRD, and comorbidities.
- Conferred with all members of Interdisciplinary Team to discuss diagnoses and devise well-coordinated treatment approaches.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals, and identifying insurance coverage limitations.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected them to optimal providers and care.
- Care Managed over 75 Chronic Kidney Disease Stage 3 to ESRD patients
Hemodialysis RN, BSN
Fresenius Medical Care
01.2012 - 05.2022
- Work with team consisting of nurses and patient care technicians to perform prescribed hemodialysis treatments on patients in clinical setting
- Provided direct patient care, and worked directly with physicians to deliver dialysis treatments to patients in 20-chair clinical setting
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals.
- Educated patients how to improve lifestyle choices, dramatically reducing the chance of symptom reoccurrence.
- Updated and audited patient charts with data such as medications to keep records current and support accurate treatments.
Prior Authorization Nurse
Medpro Personnel/Express Scripts
01.2009 - 05.2010
- Responsible for the timely review and processing of insurance claims from various insurance agencies to meet national standards and contractual requirements
- Verified eligibility and compliance with authorization requirements for service providers.
Registered Nurse Case Manager
Sheakley UniComp
01.2008 - 06.2009
- First point contact for patients who dealt with post-injury claims; also responsible for developing and implementing plan of care and managing return to work opportunities for injured workers.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying Worker's Compensation coverage limitations.
Staff RN/Clinical Nurse Manager
Gambro/DaVita Inc
01.1993 - 04.2008
- Served as staff RN and Clinical Nurse Manager, with specialization in direct patient care, assessment of patients, interpretation of vital signs, initiation and termination of hemodialysis treatments
- Educated patients and families on renal disease, dialysis treatments, and medications.
- Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies and methods to improve health and improve patient outcomes.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Education
Bachelor of Science - Nursing
University of Cincinnati
Cincinnati, OH05.2019
Associate of Applied Science - Nursing
University of Cincinnati Blue Ash College
Cincinnati, OH1999
Licensed Practical Nurse - Nursing
Scarlet Oaks Career Development
Cincinnati, OH1989
Skills
- EMR / EHR
- ICD-10
- HIPAA
- Patient and Caregiver Education
- Culturally-competent care
- Disease Management Program
- Diagnostic Tools Knowledge
- Inpatient and Outpatient Care
- Medication Administration
- Complex Problem-Solving
- Care Plan Development
- Clinical Quality Program Standards
Affiliations
- Member Sigma Gamma Rho Sorority, Inc. Epsilon Lambda Sigma Cincinnati OH
Certification
- Licensed Registered Nurse- Ohio Board of Nursing. Exp 10/25
- BLS/CPR
Timeline
Hemodialysis Registered Nurse
Cincinnati Home Dialysis
09.2024 - Current
Hemodialysis Registered Nurse
Concerto Renal Services
06.2023 - 09.2024
RN Care Manager
Strive Healthcare
05.2022 - 03.2023
Hemodialysis RN, BSN
Fresenius Medical Care
01.2012 - 05.2022
Prior Authorization Nurse
Medpro Personnel/Express Scripts
01.2009 - 05.2010
Registered Nurse Case Manager
Sheakley UniComp
01.2008 - 06.2009
Staff RN/Clinical Nurse Manager
Gambro/DaVita Inc
01.1993 - 04.2008
Bachelor of Science - Nursing
University of Cincinnati
Associate of Applied Science - Nursing
University of Cincinnati Blue Ash College
Licensed Practical Nurse - Nursing
Scarlet Oaks Career Development
- Licensed Registered Nurse- Ohio Board of Nursing. Exp 10/25
- BLS/CPR
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