JOYCE HATFIELD
Bokeelia,United States
Summary
Dynamic professional with extensive experience as Owner/Operator at Arcpoint Laboratory, excelling in contract negotiation and compliance. Proven track record in financial analysis and proposal development, enhancing operational efficiency. Adept at effective communication and detail orientation, driving successful outcomes in laboratory management and employee training.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Owner/ Operator
Arcpoint Laboratory of Fort Myers
Fort Myers, United States
10.2014 - 12.2022
- Oversaw daily operations of laboratory specializing in diagnostic testing and COVID testing.
- Secured contracts with municipalities, fire departments, hospitals, and various companies.
- Developed random drug and alcohol testing programs ensuring DOT compliance.
- Executed government proposals while managing financial planning and budgeting.
- Hired and trained new employees to boost operational capabilities.
- Administered PPD placements, phlebotomy, and immunizations within laboratory services.
Director of Nursing
Home Helpers
Reston, United States
10.2007 - 04.2014
- Performed complete physical, emotional and environmental evaluations on all new patients.
- Triaged medical issues and routed to the appropriate health care professional as necessary.
- Created personalized care plans, supervised and trained Certified Nursing Assistant’s, (CNA’s).
- Interfaced with hospice, hospitals, geriatric psychiatrists, other specialists, PT / OT to optimize patient care.
- Other duties included medication management, wound care, pain control, and accompanying patients to doctors.
- Educated patients, families, other RN’s and CNA’s on disease and aging process.
- Regularly attended hospice meetings.
- On call 24/7.
Senior Analyst/ Informatics
Northrop Grumman
Falls Church, United States
04.2003 - 04.2012
- Worked closely with end users to gather requirements and develop programs to automate most manual duties.
- Programs built with Oracle, SQL Server, VB.NET.
- Carefully analyzed, consolidated and standardized patient healthcare data from 105 military bases worldwide.
- Integral to the development of a .NET front end system for the team to manipulate and prepare data for delivery to 3M’s Healthcare Data Dictionary for mapping.
- Area of expertise 3M’s Oracle Healthcare Data Dictionary (HDD) and multiple code sets.
Clinical Information Support Specialist
SAIC at NCI, NIH
Bethesda, United States
07.2002 - 04.2003
- Responsible for assessment of the current imaging and data management technology in order to establish a reliable and consistent procedure for following tumor measurements.
- Developed a unique process that included retaining images from the Picture Archiving and Communication System (PACS) machine used in the radiology department as standard format picture files that could be organized and stored easily in a database.
Software Tester
Capital One Inc
McLean, United States
10.2000 - 07.2002
- Developed processes for testing difficult to validate back-end Oracle systems.
- Utilized a variety of ETL tools, such as File-AID and Microsoft SQL Server’s Data Transformation Services, and PL-SQL queries.
- Developed automated scripts with the Mercury suite of test tools.
- Supervisor: Marc Bloom (804-240-1781)
- Okay to contact this Supervisor: Yes
Microsoft Developer Consultant
Ciber, Inc
Reston, United States
11.1997 - 10.2000
- Developed and implemented an Extract, Transform, Load (ETL) process using MSSQL7 for data migration from multiple Access 2.0 databases to SQL Server 7.
- Deployed solution across over 1,000 Red Cross chapters to enhance data accessibility.
- Managed a team to design and implement a comprehensive data warehouse solution for MainStreet Dental Management Company.
- Utilized SQL Server 7.0 with Data Transformation Services (DTS) to streamline operations.
- Created a multidimensional schema to improve reporting efficiency and effectiveness.
RN/BSN Med-Surg Oncology
Church Home and Hospital
Baltimore, United States
08.1993 - 11.1997
- RN, BSN on a 56 bed Med-Surg/ Oncology Unit.
- Frequently performed as Unit charge nurse, mentor to students, case manager and nurse for the outpatient chemotherapy clinic.
- Created and implemented a daily assessment tool, adopted for use on all Med-Surg Units and also published a biweekly nursing staff newsletter.
- 3.9/ 4.0 evaluations regularly.
- Hospital closed in 2000.
Math / Science Teacher
Anne Arundel County
Pasadena, United States
09.1990 - 01.1992
- Math and science instructor for students in grades 6 - 12.
- Combined a variety of teaching techniques with positive reinforcement for effective learning.
- 3.8/ 4.0 evaluations regularly.
Education
Bachelor's Degree - Accelerated Program for BSN
Johns Hopkins School of Nursing
Baltimore, MD, United States08.1993
Bachelor's Degree - Math Education
University of Maryland
College Park, MD, United States12.1990
Skills
- Contract negotiation and compliance
- Detail orientation
- Proposal development
- Laboratory management
- Financial analysis
- Effective communication
- Documentation and reporting
- Work ethic
- Self-discipline
Affiliations
- Johns Hopkins Alumni - Member
- Sigma Theta Tau - Honorary Member
Languages
Advanced, Advanced, Advanced
References
On Request
Additional Information - Experience Summary
- Owner operator of successful Laboratory that catered to the local community for drug and alcohol testing, blood work, COVID testing, PPD placement/reading, immunizations, DNA testing, maintaining compliance with the DOT.
- Chosen by the TSA to be a fingerprinting and background testing site for the TSA pre-check and TWIC programs.
- Nursing Director of home health agency that catered to geriatric and chronically ill patients in their own homes.
- Managed all patient cases, creating a personalized care plan for each.
- Supervised/trained up to 50 Certified Nursing Assistants and RN’s.
- 20% of total patients were hospice, 20% of total patients had dementia (i.e. Alzheimer’s, Parkinsonism, other dementia).
- Specialties are pain control and palliative care.
- Possess a wide array of technical skills.
- For nine years was a member of the AHLTA Data Standardization team at Northrop Grumman Corporation working on the DOD’s electronic health care records.
- Highly proficient in all Microsoft Office programs, including Microsoft Access.
- Active FL Registered Nurse.
- Active BLS Provider certification for Healthcare Professionals.
Certification
- Active Florida Registered Nurse License
- Active BLS Provider certification for Healthcare Professionals
References
References available upon request.
Timeline
Owner/ Operator
Arcpoint Laboratory of Fort Myers
10.2014 - 12.2022
Director of Nursing
Home Helpers
10.2007 - 04.2014
Senior Analyst/ Informatics
Northrop Grumman
04.2003 - 04.2012
Clinical Information Support Specialist
SAIC at NCI, NIH
07.2002 - 04.2003
Software Tester
Capital One Inc
10.2000 - 07.2002
Microsoft Developer Consultant
Ciber, Inc
11.1997 - 10.2000
RN/BSN Med-Surg Oncology
Church Home and Hospital
08.1993 - 11.1997
Math / Science Teacher
Anne Arundel County
09.1990 - 01.1992
Bachelor's Degree - Accelerated Program for BSN
Johns Hopkins School of Nursing
Bachelor's Degree - Math Education
University of Maryland
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