Joyce Hyde
Andrews,NC
Summary
I am a Qualified Professional with Program Service Management Skills. I have managed the Creative Campus and Payton's Place Group Home for 12+ years.
Dynamic individual with hands-on experience in Mental Health with Individual Developmental Disability and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
36
36
years of professional experience
Work History
Qualified IDD Professional
Lifespan Services
03.2016 - Current
- Reporting to Administrator and working closely with colleagues to maintain communications and provide feedback, standardize procedures, expedite person-centered plan implementation and workflow, and improve employee performance
- Supervising and writing the person specification based on assessment, interviews, and observations
- Monitoring activities to ensure that quality assurance and/or state survey improvements are being made
- Helping to recruit, hiring, training and dismissal of staff
- Working with adults, adolescents and children
- Supervise the Creative Campus Day Program
- Working toward being able to own personal business of Group Home and Creative Campus
- Supervising Group Home
AFL Contractor
Disability Partners
08.2007 - Current
- Work with Individual with Mental and Physical disabilities
- Assist individuals in learning daily ADL's
- Assist individuals with learning how to take their medications
- Help look for a job for individuals that are able to work
- Assist with appointments and make sure they get to appointments that are needed
- Learn how to handle money
- Learn how to manage living skills and where to live in a time of need
Associate Professional
Phoenix Supported Living
08.2012 - 12.2014
- Supervising and writing person-center goal plans
- Reporting to Administrator and recruiting, hiring, training, new employees to guide the development of person-centered plans and overall programs based on the information that we have gained from the interviewing the person we are serving
- Working with Division of Human Resources
- Completes state incident reports and employee performance evaluations
Group Home Manager
ARC Cherokee/Clay Inc.
03.1990 - 08.2007
- Recruit and hire staff members, schedule program activities for the residents, and supervise and lead the development of team.
- Manage and supervised staff to ensure a safe and healthy environment for the client completed staff evaluation, wrote, and issued staff disciplines and met with staff for one-on-one training
- Provide variety of services to residents including supervision counseling and assistance with daily living activities
Education
Bachelor of Arts - Human Services Management
University of Phoenix
Phoenix, AZ05.2012
Associate of Arts - Psychology
University of Phoenix
Phoenix, AZ08.2009
GED -
Tri-County Community College
Murphy, NC 05.1995
Skills
- Technical
- Microsoft Office Suite
- Familiarity with multiple scheduling/HR software types
- Medication Administration
- CPR/FA
- Trauma Care
- Person Center Thinking
- Burn Out on the Job
- Abuse and Neglect
- Medicaid Fraud
Affiliations
- Valleytown Fire and Rescue Fire Department November 2010 to Present
- Valleytown Fire and Rescue Board of Director Secretary July 2014 to Present
Timeline
Qualified IDD Professional
Lifespan Services
03.2016 - Current
Associate Professional
Phoenix Supported Living
08.2012 - 12.2014
AFL Contractor
Disability Partners
08.2007 - Current
Group Home Manager
ARC Cherokee/Clay Inc.
03.1990 - 08.2007
Bachelor of Arts - Human Services Management
University of Phoenix
Associate of Arts - Psychology
University of Phoenix
GED -
Tri-County Community College