Joyce Irankunda
Hiawatha,IA
Summary
Experienced healthcare professional with a strong team-oriented mindset and the ability to excel independently. Expertise includes patient care, sterile processing, and data entry, ensuring high standards of satisfaction and care. Recognized for effective communication skills and a commitment to enhancing company reputation through dedicated service. Eager to leverage organizational skills and a proactive approach to contribute meaningfully in a challenging new role while continuously expanding knowledge and exposure.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Nursing Assistant
University of Iowa Hospital and Clinics
10.2022 - Current
- Assisted nursing staff with patient care tasks, ensuring comfort and safety.
- Monitored changes in high fall risk patients' conditions and partnered with healthcare teams to enhance patient care and safety.
- Documented patient information accurately in electronic health records systems such as Epic.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Trained new nursing assistants on best practices and hospital protocols.
Stylist
Self-Employed
07.2019 - 10.2022
- Executed social media campaigns to promote diverse beauty and hair brands.
- Tailored wig designs and managed shipping logistics and pricing to enhance customer satisfaction.
- Delivered personalized hairstyling services tailored to client preferences and hair types.
- Implemented rigorous organization and sanitation practices at work station to eliminate cross-contamination risks.
Data Entry
ACT
02.2022 - 04.2022
- Managed enrollment processes, including un-enrollment, re-registration for multiple school districts.
- Ensured accuracy of student and school data to facilitate efficient printing and shipping processes.
- Coordinated timely delivery of essential supplies for students with accommodations.
- Digitized information from physical documents into online databases and software applications to enhance accessibility.
- Corrected spelling mistakes and facilitated resolution of student and teacher questions to ensure timely compliance with deadlines.
Night Stocker
Hy-Vee Inc.
01.2020 - 03.2020
- Supported promotional plans by updating signage with price changes
- Readied items for sales floor stocking by affixing tags and preparing pallets
- Stayed current on available products, store promotions and customer service policies to better assist with any need
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases
- Unloaded arriving product stock and moved to store display areas
- Stocked merchandise each night, clearly labeling items, arranging according to size or color and preparing attractive displays
- Greeted customers and directed to requested products
- Assisted customers by finding items quickly, boosting store satisfaction
Central Service Technician
University Of Iowa Hospitals & Clinics
10.2016 - 07.2019
- Managed cleaning and sterilization processes for surgical instruments and medical supplies, facilitating their safe reuse in subsequent medical procedures.
- Organized and prepared equipment, tools, and supplies, ensuring alignment with surgeons' preferences and instructions.
- Transported instruments to clinics and surgeons for daily procedures.
- Enhanced patient and staff experience by delivering timely assistance to nurses, doctors, and guests in locating essential areas of the hospital.
- Assisted in stocking equipment used in the area, including PPE, gloves, paper, and sterilization fluids. Supported maintenance of essential supplies to ensure operational readiness. Organized and replenished personal protective equipment and sterilization materials.
Data Entry Assistant
BHFO Inc.
08.2015 - 12.2015
- Facilitated accurate data management by organizing, sorting, and cross-referencing clothing and shoe information with original documentation.
- Ensured optimal quality standards to mitigate critical errors and enhance team performance.
- Maintained high standards of speed and accuracy while entering product numerical data into databases.
- Submitted completed entries to supervisors for evaluation and final approval.
- Demonstrated flexibility with changing priorities, adapting quickly to urgent requests or shifts in workload requirements.
Factory Assembler
CCB Inc.
05.2012 - 08.2015
- Collaborated with team members to optimize item packaging, maintain a smooth workflow, and consistently meet strict deadlines.
- Inspected finished products for defects, ensuring adherence to quality control standards before packaging.
- Followed protocols to enhance protection and maintain safe work environment.
- Boxed, labeled, and transported items to support assembly operations.
- Troubleshot assembly line to repair malfunctions and avoid disruptions.
Education
High School Diploma - Liberal Arts And Sciences
Sunnydale Adventist Academy
Centralia, MO05.2015
No Degree - Liberal Arts And Sciences
Kirkwood Community College
Cedar Rapids, IASkills
- Effective task management
- Results-driven
- Service excellence
- Accurate data entry
- Proficient in computer applications
- Proficient in English and Kirundi
- Patient focused care
- CPR/BLS certifed
- Effective in both team and solo settings
- Medical records management
Certification
- BLS - Basic Life Support/CPR Certified
- NCPCT - Patient Care Technician
Languages
Kirundi - Intermediate
Timeline
Nursing Assistant
University of Iowa Hospital and Clinics
10.2022 - Current
Data Entry
ACT
02.2022 - 04.2022
Night Stocker
Hy-Vee Inc.
01.2020 - 03.2020
Stylist
Self-Employed
07.2019 - 10.2022
Central Service Technician
University Of Iowa Hospitals & Clinics
10.2016 - 07.2019
Data Entry Assistant
BHFO Inc.
08.2015 - 12.2015
Factory Assembler
CCB Inc.
05.2012 - 08.2015
High School Diploma - Liberal Arts And Sciences
Sunnydale Adventist Academy
No Degree - Liberal Arts And Sciences
Kirkwood Community College