JOYCE L. JACKSON
Summary
Strategic professional with extensive experience in human resources within the military, excelling in organizational leadership and project management. Proven track record of enhancing objective readiness and operational efficiency, overseeing multi-million-dollar budgets and complex operations. Skilled in data analysis and effective communication, driving significant improvements in personnel performance and mission reliability directly attributed to the longevity of targeted organizational values. Possess specialized skills in employee relations, compliance with labor laws, and talent acquisition strategies.
Overview
12
12
years of professional experience
Work History
Commander, E-3
USAF
Tinker AFB, OK
06.2024 - Current
- Commands 426 Total Force Integration Airmen and civilians across 14 career fields, overseeing organizational and intermediate-level maintenance for the Air Force’s largest fleet of 14 E-3 Airborne Warning and Control System aircraft, valued at $5.4 billion.
- Leads management of $113 million in equipment accounts and supports the execution of an annual operations budget of $223,000, ensuring mission readiness, force quality, and morale programs.
- Directs the Air Force’s sole E-3 isochronal inspection process, supporting two major commands.
- Provided critical leadership through the platform’s divestiture, facilitating the transfer of two E-3 aircraft and managing a 155-member personnel reduction.
- Enabled 2,400 flying hours for fiscal years 2024 and 2025, supported three flying/tactical exercises, and coordinated the shipment of 42 aerospace ground equipment assets valued at $4.4 million.
- Executed a $790,000 budget, improving operational capabilities and quality of life for 426 personnel.
Commander, E-8
USAF
Robins AFB, GA
05.2023 - 05.2024
- Directed 222 Total Force Integration personnel in maintaining the Air Force’s sole $1.8 billion fleet of five E-8C Joint Surveillance Target Attack Radar System (JSTARS) aircraft, delivering command, control, intelligence, surveillance, and reconnaissance capabilities in support of the Secretary of Defense’s taskings.
- Oversaw the safe and efficient use of $60 million in facilities and equipment, ensuring compliance with maintenance procedures, regulations, and safety protocols.
- Managed 47 squadron programs, analyzed maintenance data trends, and implemented corrective actions to enhance mission readiness.
- Led the generation of JSTARS' final 27 combat sorties, providing 165 hours of operational support during the forward operating location withdrawal of two aircraft across three combatant commands.
- Managed transition process during divestiture, ending 32 years of JSTARS fleet's operational history.
Director of Maintenance Operations, C-130
USAF
Little Rock AFB, AR
06.2021 - 05.2023
- Led maintenance and logistics operations, overseeing 472 Total Force Integration Airmen across multiple career fields.
- Directed 20,000 maintenance actions, enabling 11,000+ flying hours and 5,800 sorties in support of global operations.
- Spearheaded the transition of the Integrated Capabilities Package to Little Rock AFB, coordinating with the C-130 Air Force Life Cycle Management Center and Lockheed Martin, reducing the supply footprint by 100%.
- Managed 22 isochronal inspections, overseeing 11,000 tasks and 4,500 work cards, achieving a 96% maintenance schedule effectiveness rate, directly supporting 13,000 sorties, and 22,000 flight hours.
- Eliminated a two-month backlog in aircraft wheel and brake repairs by partnering with Memphis Air National Guard, restoring critical assets within three weeks.
- Led short-notice area of responsibility tasking, mobilizing six Airmen and ten assets, deploying eight aircraft in under 36 hours, and supporting 2,400 personnel in the largest Department of Defense non-combatant evacuation operation.
- Resolved aircraft bulkhead supply deficiency by partnering with the Air Force Materiel Command, securing an alternate procurement solution that prevented a 40-week production delay.
- Coordinated a rapid-response Secretary of the Air Force-directed tasking, mobilizing four Airmen in under 50 hours to support 13,000 Afghan Special Immigrant Visa evacuees.
- Recognized at the Major Command level for contributions to Task Force Liberty, supporting one of the largest non-combatant evacuation operations in history.
Assistant Professor of Aerospace Studies
USAF
Tuskegee Inst
06.2018 - 06.2021
- Instructed and mentored Air Force ROTC cadets in leadership, military doctrine, national security affairs, and professional development, preparing them for commissioning as officers.
- Designed and delivered curriculum focused on aerospace studies, ethics, and operational readiness, enhancing cadet knowledge and leadership capabilities.
- Guided and evaluated cadet training programs, including physical fitness, leadership exercises, and field training preparation, ensuring compliance with Air Force standards.
- Managed program administration, including recruitment, retention, and commissioning efforts, strengthening the university’s ROTC pipeline.
- Coordinated leadership labs, training exercises, and formal events, fostering teamwork, discipline, and military readiness.
- Served as a liaison between the university, Air Force ROTC, and senior military leaders, facilitating seamless communication and program execution.
Aircraft Maintenance Manager, MQ-9
USAF
Creech AFB, NV
10.2016 - 06.2018
- Led 184 active-duty Airmen across four career fields, maintaining a fleet of 14 MQ-9 aircraft and associated equipment valued at over $223 million.
- Oversaw maintenance performance indicators, identified negative trends, requested data-driven studies, and implemented preventative measures.
- Reviewed Quality Assurance reports, verified assessments, conducted root cause analysis, and enforced corrective actions to enhance operational efficiency.
- Directed long-range planning, training, and combat readiness for five flying squadrons, supporting urgent operational needs, and test and evaluation missions.
Operational Test & Evaluation Manager, MQ-9
USAF
Creech AFB, NV
12.2015 - 10.2016
- Led operational suitability for Air Combat Command’s only RPA Operational Test & Evaluation Squadron, overseeing maintenance management and $26M in test assets.
- Planned execution and support of urgent operational needs, joint urgent operational needs, quick reaction capabilities, and test priorities; coordinated efforts with Major Commands, System Program Offices, Field Service Representatives, and host Wings.
- Managed team evaluations on effectiveness and suitability, developing training programs to validate MQ-1/MQ-9 aircraft, Ground Control Station software, hardware, and weapon modifications for combat readiness.
- Directed the review of technical orders and deficiency reports; provided subject matter expert input on $140M in equipment, including seven MQ-1/MQ-9 aircraft and five Ground Control Stations.
Cyberspace Operations & Maintenance Manager
USAF
Creech AFB, NV
12.2014 - 12.2015
- Led 96 cyberspace maintenance technicians in support of continental and intercontinental Remotely Piloted Aircraft combat, test, and training missions.
- Directed operations and maintenance of $124M in low-density, high-demand Command, Control, Communications, Computers and Intelligence assets and equipment supporting global remotely piloted operations across four Combatant Commands.
- Managed 19 Ground Control Stations, enabling worldwide Remote Split Operations for 128 MQ-1/MQ-9 aircraft.
- Planned and executed deployments; reviewed quality assurance indicators and implemented corrective actions to optimize mission success.
Engine Centralized Repair Facility Manager, F110
USAF
Misawa AB, Japan
06.2014 - 12.2014
- Led the Pacific Air Forces' sole F110 engine Centralized Repair Facility, supplying engines to three combat fighter wings, supporting 107 F-16 aircraft.
- Supervised and mentored 78 personnel, ensuring the combat readiness of 159 F110-GE-100/-129 engines, valued at over $717M.
- Coordinated engine modifications with two bases in Korea, the Pacific Air Forces Engine Manager, the Oklahoma City Air Logistics Complex, and General Electric (GE).
- Managed the repair and refurbishment of engine equipment and facilities, sustaining two engine hush houses with a property value of $11.5 million.
Assistant Aircraft Maintenance Manager, F-16
USAF
Misawa AB, Japan
12.2012 - 06.2014
- Led all on-equipment maintenance operations for 22 F-16CJ aircraft and support equipment, valued at over $704M.
- Provided leadership and discipline to over 190 maintenance technicians across nine Air Force Specialty Codes within four sections.
- Evaluated maintenance quality, determined operational status and support requirements, and coordinated the annual Flying Hour Program and scheduling process.
- Managed long-range planning, ensuring aircraft mission capability, and personnel readiness for operational plans, contingency plans, and Air Expeditionary Force taskings.
Education
IDE - NON-RESIDENCE - Joint
AIR COMMAND AND STAFF COLLEGE
Mawell AFB, Air University12.2024
MASTERS DEGREE - ORGANIZATIONAL LEADERSHIP
EMBRY RIDDL FL
03.2022
PDE - RESIDENCE
SQUADRON OFFICER SCHOOL
Maxwell AFB, Air University12.2018
BACCALAUREATE DEGREE - ENVIRONMENTAL SCIENCES
TUSKEGEE U AL
05.2012
Skills
- Team building
- Project management
- Data analysis
- Equipment maintenance
- Organizational leadership
- Regulatory compliance
- Critical thinking
- Effective communication
- Strategic planning
- Maintenance planning
- Personnel supervision
- Aviation regulations compliance
Training
Law of War: 09/09/24 - 09/10/24
Integrative Supply Chain Experience: 04/15/24 - 04/19/24
Squadron Commanders Course: 03/20/23 - 03/23/23
Leadership Development Course: 05/03/22 - 05/12/22
Reserve Officer Training Course Instructor Course (ROTC Orientation/Instruction): 07/10/18 - 07/27/18
Maintenance Officer Intermediate Course, 11/29/17 - 12/19/17
Fundamentals of Systems Acquistion Management: 10/01/15 - 02/24/16
Aviation Mishap Investigation Course: 08/31/15 - 09/18/15
Mission Generation Course: 07/09/15 - 07/10/15
Aircraft Maintenance Officer Course: 08/20/12 - 11/21/12
Timeline
Commander, E-3
USAF
06.2024 - Current
Commander, E-8
USAF
05.2023 - 05.2024
Director of Maintenance Operations, C-130
USAF
06.2021 - 05.2023
Assistant Professor of Aerospace Studies
USAF
06.2018 - 06.2021
Aircraft Maintenance Manager, MQ-9
USAF
10.2016 - 06.2018
Operational Test & Evaluation Manager, MQ-9
USAF
12.2015 - 10.2016
Cyberspace Operations & Maintenance Manager
USAF
12.2014 - 12.2015
Engine Centralized Repair Facility Manager, F110
USAF
06.2014 - 12.2014
Assistant Aircraft Maintenance Manager, F-16
USAF
12.2012 - 06.2014
IDE - NON-RESIDENCE - Joint
AIR COMMAND AND STAFF COLLEGE
MASTERS DEGREE - ORGANIZATIONAL LEADERSHIP
EMBRY RIDDL FL
PDE - RESIDENCE
SQUADRON OFFICER SCHOOL
BACCALAUREATE DEGREE - ENVIRONMENTAL SCIENCES
TUSKEGEE U AL
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