Joyce Jenkins
Mineral Wells,TX
Summary
Dynamic Community Manager with a proven track record at Cairn Communities, enhancing resident satisfaction through innovative engagement strategies and effective relationship building. Skilled in property management and conflict resolution, I successfully coordinated events and improved communication, fostering a vibrant community atmosphere while managing daily operations and financial reporting.
Overview
13
13
years of professional experience
Work History
Community Manager
Cairn Communities
02.2020 - 12.2025
- Developed and implemented community engagement strategies to enhance resident satisfaction.
- Coordinated events and activities to foster community involvement and build relationships among residents.
- Managed social media platforms to promote community initiatives and improve communication with residents.
- Analyzed resident feedback to identify areas for improvement in community services and amenities
- Collected and deposited rents
- Selling/leasing homes
- .
Office Administrator
Romney Insurance Agency LLC
10.2012 - 01.2019
- Managed daily office operations, ensuring effective communication and workflow among staff.
- Coordinated scheduling and appointment management for clients and insurance agents.
- Implemented new filing system, enhancing document retrieval efficiency by streamlining processes.
- Trained new administrative staff on office protocols and software applications for seamless integration.
- Answering phones
- Assisting clients with insurance questions and needs
Education
High School Diploma -
AdairHigh School
Adair, OKAssociate of Arts - Business Management
Rogers State University
Claremore, OK06-1982
Skills
- Community engagement
- Tenant and eviction laws
- Daily operations management
- Property inspections
- Resident relations
- Employee performance management
- Staff training
- Property management
- Financial budgeting and reporting
- Operations management
- MS office suite
- Property tours and inspections
- Vendor management
- Relationship building
- Leasing and sales
- Conflict handling
- Daily operations oversight
- Maintenance oversight
- Schedule planning
- Online advertising
- Customer support
- Customer relationship management
- Payment processing
- Calendar management
- Database management
- Staff management
- Administrative support
Timeline
Community Manager
Cairn Communities
02.2020 - 12.2025
Office Administrator
Romney Insurance Agency LLC
10.2012 - 01.2019
High School Diploma -
AdairHigh School
Associate of Arts - Business Management
Rogers State University