Joyce Jones
Alcohol And Drug Trainee
Baltimore,MD
Summary
Dynamic ADT Trainee at MedMark Treatment Centers with a proven ability in project support and relationship building. Successfully enhanced team collaboration and critical thinking skills while driving service improvements through customer feedback. Demonstrated strong time management and training program design capabilities, fostering a positive learning environment for peers.
A driven professional with background in structured training programs and hands-on experience in industry-relevant tasks. Known for reliability in team settings and flexibility in adapting to changing demands. Proficient in key operational processes and effective communication.
Overview
2
2
years of professional experience
3
3
Certifications
1
1
Language
Work History
ADT Trainee
MedMark Treatment Centers
03.2023 - Current
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Supported departmental tasks to increase understanding of industry processes.
- Promoted positive collaboration among trainees, encouraging teamwork and problem-solving skills.
- Developed strong working relationships with trainees, fostering a supportive learning environment.
- Performed administrative functions, answering phones and filing paperwork in support of department.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
Associate of Applied Science - Behavioral Health Counseling
Community College of Baltimore County
Essex Baltimore MD 05.2001 -
Skills
Project Support
Time management
Team collaboration
Report preparation
Safety monitoring
Relationship building
Critical thinking
Training program design
Certification
Human Services Generalist
Timeline
Human Services Generalist
12-2025
ADT Trainee
MedMark Treatment Centers
03.2023 - Current
Associate of Applied Science - Behavioral Health Counseling
Community College of Baltimore County
05.2001 -
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