Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Joyce Kinyange

Vancouver,WA

Summary

Highly-motivated professional with over 10 years of mastery experience delivering all tasks with the highest level of professionalism and competence in multicultural settings under minimum supervision. Detail-oriented with a desire to take on new challenges that complement a strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Swahili Interpreter

Immigrant And Refugee Community Organization
Portland, OR
11.2023 - Current
  • Interpreted verbal conversations between individuals with limited English proficiency.
  • Delivered real-time, accurate oral translations and interpretations for clients.
  • Translated written texts from one language to another accurately and efficiently.
  • Maintained confidentiality regarding all interpreted information while adhering to professional standards of ethics.
  • Facilitated communication between non-English speaking patients and healthcare providers.
  • Translated software technical manuals to another language and culture.
  • Promoted translation accuracy by referring to reference dictionaries, lexicons or computerized terminology banks.
  • Sat in on meetings to provide members with oral translations of conversations and information.

Volunteer Parent Representative

Albina Head Start
Portland, OR
10.2022 - 11.2023
  • Encouraged positive relationships between parents, teachers, administrators, and students.
  • Served as a liaison between home and school by responding to parents' questions or concerns.
  • Advised administration on ways to better engage with diverse populations of families.
  • Attended workshops and trainings related to parental involvement best practices.
  • Provided guidance on developing meaningful partnerships between home and school.
  • Promoted awareness of available services within the community that can help support students' academic achievement.
  • Prepared or delivered speeches to further public relations objectives.

Virtual Program Advisor

African Women Entrepreneurship Cooperative
New York, NY
05.2021 - 04.2023
  • Served as Program Advisor for 70 participants with a graduation rate of 85%
  • Assessed participants' performance and identified areas needing improvement.
  • Utilized NovoED and Zoom platforms to Facilitate orientation sessions for new participants and provided individual counseling for current participants.
  • Participated in meetings with program administrators to discuss changes or improvements needed in the program.
  • Organized virtual activities and events to promote student success within the program.
  • Observed and recorded monthly Live teaching sessions via Zoom
  • Facilitated 60 minute Business Dialogues per month.
  • Provided actionable feedback on participants' monthly assignments
  • Facilitated online forum discussions, including asking thought-provoking questions to kick start conversations.
  • Evaluated program effectiveness with management on program operations to develop improved methods.

Senior Admin Officer

H&A Finance Solutions
Arusha, Tanzania
11.2019 - 04.2021
  • Spearheaded the implementation of M Files document management system that streamlined monitoring and evaluation processes by 50%.
  • Supervised 15 support staff in alignment with company’s strategic plan.
  • Oversaw the documentation and archiving of all client files.
  • Conceptualized and developed a successful training program for new employees to support capacity building and improve staff retention.
  • Planned and facilitated audit exercises and subsequent reports for clients.
  • Developed and implemented a successful CSR strategy to support vulnerable populations in the community.
  • Monitored and documented client feedback.
  • Planned and implemented networking events including securing venues, accommodation, transport, event materials and registration.
  • Supported and facilitated compliance of statutory safety and environmental standards.
  • Provided research and admin support including research and conducting presentations.

Administrative Coordinator

The Aga Khan University
Arusha, Tanzania
05.2017 - 08.2019
  • Managed all admin documentation processes and systems for the office.
  • Planned, organized and recorded meetings chaired by members of the Facilities Planning team.
  • Facilitated internal and external communication between the relevant governmental stakeholders.
  • Ensured that the design and construction of the Arusha campus is well coordinated.
  • Provided technical support to all team members including following up on action items, reviewing reports and other deliverables, archiving documents, and maintaining order in the project files.
  • Quickly determined whether a deliverable is appropriate given the action item defining it, filed it appropriately, and ensured that any follow up was handled in good time.
  • Supported with local and international travel logistics including and accommodation.
  • Managed expenses including petty cash allowances and processing reimbursements for the project team.
  • Conceptualized conflict management strategies in support in collaboration with the surrounding community and government stakeholders in support of peaceful co-existence.
  • Designed and led annual activities for family day celebrations to improve staff morale.
  • Prepared and presented project presentations for the design team and local government stakeholders.
  • Acquired necessary permits for construction from local government authorities.
  • Managed fleet demands for the project team.

CSR Coordinator

Thompson Safaris
Arusha, Tanzania
01.2015 - 03.2017
  • Liaised with stakeholders to define project priorities in line with company’s strategic plan.
  • Prepared MOUs in collaboration with government stakeholders for project handovers.
  • Acted as point of contact and communicated project status to all stakeholders.
  • Monitored, tracked and documented project progress for board members.
  • Maintained comprehensive project documentation, plans and reports
  • Prepared project proposals, schedules, budgets and reports.
  • Provided a range of research and technical support including report writing, proofreading and presentation.
  • Oversaw the implementation and compliance of statutory safety and environmental measures.
  • Planned and developed annual communication strategies for the CSR calendar.
  • Oversaw and ensured efficient procurement processes were adhered to.
  • Assisted PR Director with preparations and editing of organization publications.
  • Acted as the organization's representative with the media as needed.
  • Led projects assigned, fundraising and cause-related marketing.
  • Worked with immigration authorities to acquired work and volunteer permits for international staff.
  • Conducted audits periodically as required by board members.
  • Assisted with the implementation of monthly health and wellness checks for vulnerable children.
  • Planned, organized and led site tours for visiting board members and donors.

Country Admin Coordinator

International Partnership for Service Learning
Arusha, Tanzania
08.2013 - 11.2014
  • Collaborated with vendors to arrange contracts for services or products needed by the organization.
  • Planned and organized cross-cultural excursions within Arusha for visiting students.
  • Oversaw safety and logistical planning for new international students.
  • Served as liaison between institutions of alternative education in Arusha and local education authorities.
  • Liaised with immigration authorities to acquired volunteer permits for international students.
  • Planned and coordinated community and vulnerable children sensitization programming for service learning projects.
  • Analyzed student feedback surveys in order to identify opportunities for program improvement.

Education

Master of Arts - Peace And Conflict Resolution Studies

University of Oregon
Eugene, OR
06-2013

Bachelor of Arts - International Studies

University of Oregon
Eugene, OR
06-2011

Associate of Arts - Liberal Arts

Butler County Community College
El Dorado, KS
05-2009

Skills

  • Records Management
  • Client Support
  • Interpersonal Communication
  • Relationship Building
  • Swahili Language Fluency
  • Client Confidentiality
  • Needs Assessment
  • Ethical Codes Adherence
  • Microsoft Office
  • Democratic Political Processes
  • Confidential Information Protection
  • Adaptability and Flexibility
  • Teamwork and Collaboration
  • Budget Administration

Certification

  • Certificate of Completion, OHCIA 60 HR Medical Interpreter Training, Portland Oregon, Dec 2023.
  • HIPAA Certificate, HIPAA Office, Portland Oregon, Dec 2023.

Languages

Swahili
Native/ Bilingual

References

References available upon request.

Timeline

Swahili Interpreter

Immigrant And Refugee Community Organization
11.2023 - Current

Volunteer Parent Representative

Albina Head Start
10.2022 - 11.2023

Virtual Program Advisor

African Women Entrepreneurship Cooperative
05.2021 - 04.2023

Senior Admin Officer

H&A Finance Solutions
11.2019 - 04.2021

Administrative Coordinator

The Aga Khan University
05.2017 - 08.2019

CSR Coordinator

Thompson Safaris
01.2015 - 03.2017

Country Admin Coordinator

International Partnership for Service Learning
08.2013 - 11.2014

Master of Arts - Peace And Conflict Resolution Studies

University of Oregon

Bachelor of Arts - International Studies

University of Oregon

Associate of Arts - Liberal Arts

Butler County Community College
  • Certificate of Completion, OHCIA 60 HR Medical Interpreter Training, Portland Oregon, Dec 2023.
  • HIPAA Certificate, HIPAA Office, Portland Oregon, Dec 2023.
Joyce Kinyange