Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joyce Lai

Pittsburgh,PA

Summary

Dynamic and results-oriented professional with experience at the University of Pittsburgh and Faith Baptist School, demonstrating exceptional patience, empathy, and relationship-building abilities. Offering strong organizational skills and natural ability to connect with patients and families, ready to learn and grow in medical setting. Ready to use and develop interpersonal and organizational skills in Patient and Family Concierge role.


Overview

3
3
years of professional experience

Work History

Undergraduate Student Research Assistant

University of Pittsburgh
08.2024 - Current

-Conducted organic chemistry literature reviews to support ongoing research experiments.
-Assisted graduate students in setting up and conducting experiments in organic chemistry.
-Collected and analyzed data from experiments.
-Gained experience in spectroscopy and maintaining laboratory safety.
-Attended lab meetings and helped present research updates to peer and supervisors.

Childcare Coordinator

Faith Baptist School
08.2021 - 05.2024

-Managed daily operations of the childcare center, ensuring a safe, engaging, and supportive environment for children.
-Built strong relationships with parents and guardians, providing regular updates on their children's progress and addressing any concerns.
-Organized and facilitated activities to promote children's cognitive, emotional, and social development.
-Resolved conflicts effectively among staff, parents, and children, maintaining a positive and professional atmosphere.
-Provided excellent customer service by addressing inquiries, offering tours, and ensuring satisfaction.

Education

Bachelor of Science - Chemistry

University of Pittsburgh
Pittsburgh
05-2028

High School Diploma -

Faith Baptist School
Canoga Park
05-2024

Skills

    Patience and empathy

    Health and safety

    Parent communication

    Activity planning

    Parent-teacher collaboration

    Active listening

    Critical thinking

    Relationship building

    Problem resolution

    Data collection

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Undergraduate Student Research Assistant

University of Pittsburgh
08.2024 - Current

Childcare Coordinator

Faith Baptist School
08.2021 - 05.2024

Bachelor of Science - Chemistry

University of Pittsburgh

High School Diploma -

Faith Baptist School
Joyce Lai