
Dynamic and results-oriented professional with experience at the University of Pittsburgh and Faith Baptist School, demonstrating exceptional patience, empathy, and relationship-building abilities. Offering strong organizational skills and natural ability to connect with patients and families, ready to learn and grow in medical setting. Ready to use and develop interpersonal and organizational skills in Patient and Family Concierge role.
-Conducted organic chemistry literature reviews to support ongoing research experiments.
-Assisted graduate students in setting up and conducting experiments in organic chemistry.
-Collected and analyzed data from experiments.
-Gained experience in spectroscopy and maintaining laboratory safety.
-Attended lab meetings and helped present research updates to peer and supervisors.
-Managed daily operations of the childcare center, ensuring a safe, engaging, and supportive environment for children.
-Built strong relationships with parents and guardians, providing regular updates on their children's progress and addressing any concerns.
-Organized and facilitated activities to promote children's cognitive, emotional, and social development.
-Resolved conflicts effectively among staff, parents, and children, maintaining a positive and professional atmosphere.
-Provided excellent customer service by addressing inquiries, offering tours, and ensuring satisfaction.
Patience and empathy
Health and safety
Parent communication
Activity planning
Parent-teacher collaboration
Active listening
Critical thinking
Relationship building
Problem resolution
Data collection