Joyce Lawrence
Aiken,SC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
Work History
Clerk of the Court
Town of Allendale
Allendale, SC
10/19/23 - Current
- Maintained accurate records of court proceedings and decisions.
- Created case files for each hearing held in the court.
- Answering phones.
- Taking water bill payments.
- Helping property taxes.
Medical Assistant
Ohio Health Medical Center
Marion, OH
10.2003 - 07.2022
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Collected samples from patients for laboratory testing purposes.
- Responded to patient callbacks and phone-in prescription refill requests.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Education
High School Diploma -
River Valley High School
Caledonia, OH05-1987
Timeline
Medical Assistant
Ohio Health Medical Center
10.2003 - 07.2022
Clerk of the Court
Town of Allendale
10/19/23 - Current
High School Diploma -
River Valley High School