Joyce Looney
Galax,VA
Summary
Knowledgeable [Desired Position] with solid background as Owner/Operator. Proven ability to manage operational aspects efficiently and drive business growth through strategic planning and execution. Demonstrated strong leadership and problem-solving skills, consistently ensuring high-quality service and customer satisfaction.
Experienced with managing all aspects of business operations, including financial oversight and strategic planning. Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong customer relationships and driving business growth through innovative solutions.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Owner/Operator
Self-Employed
03.1997 - 02.2022
- Managed and operated own trucking business as an OTR Owner Operator
- Delivered goods and materials to various locations across the country, ensuring on-time delivery and customer satisfaction
- Performed routine inspections of vehicles, identifying maintenance needs and coordinating repairs as necessary
- Maintained accurate records of mileage, fuel consumption, and expenses for accounting purposes
- Managed all aspects of freight transportation including loading/unloading cargo safely and securely
- Hazardous materials, fragile goods)
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
Delivery Driver
NAPA Auto Parts
01.1995 - 03.1997
- Delivered packages and goods to customers in a timely and efficient manner
- Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
- Adhered to all traffic laws and regulations while operating company vehicles
- Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
- Reported any vehicle maintenance or repair needs promptly to the appropriate department
- Maintained cleanliness and organization of company vehicles at all times
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
Taco Bell Shift Manager
Taco Bell
03.1991 - 01.1995
- Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision
- Managed a team of XX employees, providing training, coaching, and performance evaluations to ensure high levels of productivity and customer satisfaction
- Ensured compliance with company policies and procedures regarding cash handling, security measures, and loss prevention
- Collaborated with vendors to negotiate favorable pricing terms and maintain strong supplier relationships
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Education
Diploma - Trucking
Truck Masters
Clearwater, FL09.1984
High school diploma - undefined
Cave Springs High School
Roanoke, VA06.1976
Skills
- Driving
- Tractor-Trailer
- Operations management
- Business planning
- Documentation and reporting
- DOT compliance
Certification
- CDL
- Doubles/Triples Endorsement
- Driver's License
- Tanker Endorsement
Timeline
Owner/Operator
Self-Employed
03.1997 - 02.2022
Delivery Driver
NAPA Auto Parts
01.1995 - 03.1997
Taco Bell Shift Manager
Taco Bell
03.1991 - 01.1995
High school diploma - undefined
Cave Springs High School
Diploma - Trucking
Truck Masters
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