Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Joyce Moreira

Coppell

Summary

Versatile Nurse Assistant and Caregiver with a background at HarborChase Southlake, adept in patient education and providing exceptional care. Fluent in Portuguese and English, excels in verbal communication and customer service, ensuring patient satisfaction and wellness. Demonstrates a friendly personality and effective problem-solving skills, enhancing patient comfort and safety.

Overview

2024
2024
years of professional experience

Work History

Nurse Assistant

HarborChase Southlake
11.2022 - 05.2023
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Caregiver

Family House
03.2021 - 05.2021
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted patients with self-administered medications.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Caregiver

Living Nursing
09.2020 - 11.2020
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Provided safe mobility support to help patients move around personal and public spaces.

Nurse Assistant

Santa Casa Hospital
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.

Call Center

Itaú Bank ( Brazil)
03.2017 - 12.2017
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Educated customers on company systems, form completion and access to services.

Education

ESL -

North Lake College
Irving
09.2022

CNA -

Legacy Career Institute
Carrolton
09.2022

CPR -

Legacy Career Institute
Carrolton
08.2020

Assistant Nursing -

Assistant Nursing
Brazil
01.2016

Skills

Trilingual: Portuguese, English, Spanish Basic

  • Patient and Caregiver Education
  • Verbal and Written Communication
  • Well experience in Customer Service
  • Networking Skills
  • Sales skills
  • Latino culture knowledge
  • Managing responsibilities
  • Friendly personality
  • Able to listen people need and resolve it
  • Scheduling and handling all money transactions
  • Public relations in Rio de Janeiro, Brazil

Additional Information

Volunteer teacher - kids ministry

ADMEs El Shadai of Carrolton


Volunteer organizing and cleaning church


Church Youth Leader



Timeline

Nurse Assistant

HarborChase Southlake
11.2022 - 05.2023

Caregiver

Family House
03.2021 - 05.2021

Caregiver

Living Nursing
09.2020 - 11.2020

Call Center

Itaú Bank ( Brazil)
03.2017 - 12.2017

Nurse Assistant

Santa Casa Hospital

ESL -

North Lake College

CNA -

Legacy Career Institute

CPR -

Legacy Career Institute

Assistant Nursing -

Assistant Nursing

Similar Profiles

CREATE PROFILE
Joyce Moreira