Joyce Myers
La Harpe
Summary
Demonstrated ability to provide excellent service and attention to customers through effective communication, both in person and via phone. Contributed innovative ideas that enhanced team performance and outcomes while maintaining databases with current information. Collaborated with diverse teams to achieve project objectives and resolve issues related to products and services, recognized for exceptional customer service by management.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
ODP
Walmart
Iola
03.2025 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Updated and maintained databases with current information.
- Worked effectively in team environments to make the workplace more productive.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Recognized by management for providing exceptional customer service.
Laundry Supervisor/Housekeeping Room Attendant
Medicalodge
Iola
08.2022 - 03.2025
- Conducted regular staff meetings to discuss operational issues, safety protocols, and new procedures.
- Ensured that all customers received their orders on time by managing workflow effectively.
- Collaborated with other departments within the organization in order to coordinate services when necessary.
- Provided on-the-job training for new employees in order to ensure they had the skills necessary to perform their duties successfully.
- Resolved conflicts between team members in an efficient manner while maintaining positive working relationships.
Management Deli/Customer Service Representative
Dillon's Grocery
Wichita
08.2015 - 05.2022
- Maintained knowledge of current specials being offered throughout the store.
- Kept up-to-date on new products and promotions offered at the store level.
- Provided nutritional information for various deli items upon request from customers.
- Maintained cleanliness of deli area including counters, equipment, floors, and seating areas.
- Assisted customers with selecting appropriate deli items based on their dietary needs or preferences.
- Followed all company policies related to safe handling of food products.
- Managed inventory levels of condiments and other ingredients used in the deli area.
- Provided customer service to guests by taking orders, handling payments, and answering questions about menu items.
- Worked with the deli team to ensure accurate order fulfillment and quality assurance of all food products.
- Assisted in stocking shelves with fresh meats and cheeses for display cases.
- Operated cash register accurately while processing transactions quickly and efficiently.
- Resolved customer complaints in a timely manner while maintaining composure under pressure.
Education
Bachelor of Arts For Teaching - All Study
Randolph Manning
Suffolk09-1984
High School Diploma -
John Yates High School
Suffolk, VA06-1979
Some College (No Degree) - Nursing Education
Columbia University
SuffolkSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Time management
- Multitasking
- Communication
- Flexible and adaptable
- Problem-solving
- Leadership
- Calm under pressure
- Organizational skills
- Attention to detail
- Active listening
- Dependable and responsible
References
References available upon request.
Timeline
ODP
Walmart
03.2025 - Current
Laundry Supervisor/Housekeeping Room Attendant
Medicalodge
08.2022 - 03.2025
Management Deli/Customer Service Representative
Dillon's Grocery
08.2015 - 05.2022
Bachelor of Arts For Teaching - All Study
Randolph Manning
High School Diploma -
John Yates High School
Some College (No Degree) - Nursing Education
Columbia University