Joyce Oden
Reform,AL
Summary
Dynamic Field Accountant with extensive experience at TravelCenters of America, excelling in financial accuracy and variance analysis. Proven track record in streamlining accounting processes and training staff, leveraging SAP expertise and superior attention to detail to enhance operational efficiency. Committed to driving results and maintaining audit-ready financial records.
Overview
34
34
years of professional experience
Work History
Field Accountant
TravelCenters of America
11.2007 - Current
- Reconciled accounts and reviewed expense data.
- Completed daily cash functions like account tracking, payroll and wage allocations, and cash, and banking reconciliations.
- Documented cash, credit, accrued expenses, and line of credit transactions.
- Used advanced software to prepare documents, reports, and presentations.
- Gathered financial information, prepared documents, and closed books.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Handled day-to-day accounting processes to drive financial accuracy.
- Provided journal entries and performed accounting on accrual basis.
- Collected and reported monthly expense variances and explanations.
- Tracked funds, prepared deposits and reconciled accounts.
- Diminished outstanding debts by analyzing accounts for issues.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Trained new employees on accounting principles and company procedures.
- Prepared working papers, reports and supporting documentation for audit findings.
Bookkeeper
TravelCenters of America
10.1996 - 11.2007
- Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable, and business expense processing.
- Maintained accurate historical records.
- Matched purchase orders with invoices and recorded necessary information.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Entered figures using 10-key calculator to compute data quickly.
- Input financial data and produced reports using SAP.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Presented audit findings to accounting manager after reviewing results and paperwork.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Inspected account books and recorded transactions.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Handled day-to-day accounting processes to drive financial accuracy.
Lead Cashier
TravelCenters of America
05.1992 - 10.1996
- Processed both cash and card purchases and returns.
- Helped customers complete purchases, locate items, and join reward programs.
- Educated employees on register use, merchandising, and customer service.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Assisted customers by answering questions and fulfilling requests.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Maintained stock to meet expected customer demand.
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
- Checked merchandise multiple times during each shift and restocked products when stock ran low.
- Alleviated customer service needs with policy-appropriate solutions.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Monitored areas for security issues and safety hazards.
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Operated POS cash register and equipment to collect payments.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Trained team members on cash register operation and cash handling.
Education
High School Diploma -
Gordo High School
Gordo, AL05-1989
Skills
- General ledger maintenance
- Financial forecasting
- Accounts payable and receivable
- Variance analysis
- Payroll processing
- Bank reconciliation
- Auditing procedures
- Internal controls
- Time management
- Expense tracking
- Cost accounting
- Cash flow management
- Data inputting
- Year-end close
- Auditing
- Accounting and bookkeeping
- Financial analysis
- MS office suite
- Attention to detail
- Account reconciliation
- SAP expertise
- Financial auditing
- PeopleSoft
- Administrative support
- Superior attention to detail
- General ledger accounting
Timeline
Field Accountant
TravelCenters of America
11.2007 - Current
Bookkeeper
TravelCenters of America
10.1996 - 11.2007
Lead Cashier
TravelCenters of America
05.1992 - 10.1996
High School Diploma -
Gordo High School