Joyce Olmstead

• Delivered patient-focused care and guidance via phone, utilizing quick assessment skills and critical thinking to determine needs and direct to appropriate resources.

• Educated a diverse clientele on health decisions, wellness, and healthcare resources, demonstrating strong instructional and coaching abilities.

• Communicated effectively with physicians, team members, and clients verbally and digitally

• Prioritized and provided emergent treatment, responding to critical situations with composure and leadership as Charge Nurse.
• Coordinated with multidisciplinary teams to deliver comprehensive care and support.
• Served as BLS/ACLS educator, training staff and providing patient/family education.

• Provided emergency medical care and patient assessment in fast-paced ER settings, managing up to 100+ patients daily.

• Educated patients and families on care plans, discharge instructions, and health management.

• Demonstrated strong organizational, multitasking, and problem-solving skills in high-stress environments.

• Worked effectively within teams to ensure positive outcomes for diverse patient populations, including pediatrics

• Management and care of both minor and critically ill patients.
• Work with multidisciplinary team to manage trauma patients and their family.
• Competent forensic care to adults and pediatrics.