Joyce Pla
Newark,NJ
Summary
Knowledgeable Assistant Director offering proven team building and program oversight abilities developed over 8-year progressive career in childcare education. Practiced at coordinating facility space, resources and staff to efficiently meet dynamic demands and enrollment. Well-organized, proactive and tactful in working with individuals of all backgrounds.
Overview
7
7
years of professional experience
Work History
Assistant Director
Smart Start Academy
Hoboken , NJ
03.2021 - Current
- Developed and managed a team of 10 employees to ensure efficient operations of the organization.
- Coordinated financial activities, budgeting and forecasting for assigned departments.
- Implemented policies and procedures to ensure compliance with federal, state and local laws.
- Monitored staff performance, provided feedback and conducted annual reviews.
- Conducted training sessions on new processes or products for internal staff members.
- Managed daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed.
- Established standards of excellence for customer service delivery throughout the organization.
- Oversaw employee relations issues such as grievances, disciplinary actions and terminations.
- Managed schedules by completing work accurately and on time.
- Cultivated and maintained relationships to promote positive work culture.
- Handled incoming and outgoing mail, email and faxes.
- Oversaw recordkeeping and reporting efforts to satisfy document processing guidelines.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Lead Preschool Teacher / Office Coordinator
Kiddie Academy of Hoboken
Hoboken, NJ
08.2018 - 09.2020
- Conducted Tours
- Parent - Teacher Conferences
- Key Holder - Opened school daily
- Answering Phones
- Updated Files
- Planned, organized, and implemented programs for preschoolers
- Maintained records of student progress
- Developed and implemented daily lesson plans to meet needs of children
- Conducted parent-teacher conferences on children's school adjustment, academic progress, and classroom behavior
- Established and maintained standards of student behavior
- Maintained professional knowledge by attending educational conferences, trainings, workshops, and courses
Lead Preschool Teacher
Roseland Child Developmental Center
Roseland, NJ
11.2016 - 08.2018
- Encouraged children to work through difficulties and improve social skills
- Prepared and served meals and snacks to meet children's' nutritional needs
- Kept supplies organized and well-stocked for upcoming lessons and typical usage
- Worked collaboratively with director, fellow teachers, and parents to meet unique needs of each child
- Implemented facility curriculum for children
- Modeled positive behaviors to promote self-esteem and enhance children's conflict management abilities
Education
Associate of Applied Science - Human and Social Services
Essex County College
High School Diploma -
Bloomfield High School
Skills
- Policy Enforcement
- Staff Training
- Department Policies & Procedure Implementation
- Employee Oversight
- Staff Coordination
- Staff Scheduling
- Work Scheduling
- Customer Service Experience
- Relationship Building
- Parent Communication
- Organizational Leadership
- Parent Rapport-Building
Languages
Spanish
Native/ Bilingual
Timeline
Assistant Director
Smart Start Academy
03.2021 - Current
Lead Preschool Teacher / Office Coordinator
Kiddie Academy of Hoboken
08.2018 - 09.2020
Lead Preschool Teacher
Roseland Child Developmental Center
11.2016 - 08.2018
Associate of Applied Science - Human and Social Services
Essex County College
High School Diploma -
Bloomfield High School
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