Joyce R. Goudeau
Healthcare and Transportation
HOUSTON,TX
Summary
Consummate professional who consistently executes optimum performance while focusing on operations management; executing plans, processes, personnel staffing, quality assurance, and community outreach within both the government and private sectors. Experienced working in outreach under extreme outdoor conditions.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Sr. Management Analysts
Sean Stephen’s Investment Properties
- As a dual role as a Brand Strategist interviewed personnel, and conduct onsite observations to determine the method, equipment, and personnel that will be needed.
- Advise management on how to make our organization more profitable through reduced cost and increased revenues. Confer with the manager to ensure advise changes are profitable.
- Analyze financial and other data, including revenue, expenditure and employment reports.
- Profitable branding strategist to exceed year 1,3,5,7, business goals reach in growth projections.
Student – Rail Operations Training Program
Northwest Railroad Institute
- Conduct safety job briefings and perform daily safety locomotive and freight car inspections.
- Apply knowledge of installing and replacing (E) and (F) knuckles, coupling and uncoupling cars, and operating various switches.
- Hands-on experience with heavy moving equipment working at heights of 20 feet; demonstrate the ability to control movement of large railroad equipment using hand and radio communication.
- Use knowledge of GCOR (General Code of Operating Rules), signal indication, hand signals, track warrants, track bulletins, and radio communication.
- Exercise ability to make independent judgment using sound reasoning skills and technical knowledge base to act quickly in responding to emergency and non-emergency situations.
- Employ skills to effectively communicate with student switching crew, yard personnel, engineers, and customers in a clear, concise, courteous, efficient, and professional manner.
Licensed Real Estate Salesperson
Shorewest Realtor
- Completed real estate course including state/federal laws, passed licensing examination, and achieved Wisconsin Real Estate License
Safety & Security Compliance Officer
JoGo Moves
- Utilized experience with safety codes, emergency preparedness, hazardous materials, and state health regulations; OSHA, DOT, FDA, and EPA government compliance regulations in training and consulting functions. Monitored environmental compliance issues and provided assistance with workplace safety matters. Maintained the highest health/safety work standards to achieve injury-free work environments.
- Instituted regular safety meetings to refresh employees’ knowledge of OSHA standards and company policies.
- Evaluated the accident and illness prevention programs with recommendations for improvement.
- Conducted training sessions including First Aid, CPR, HAZWOPER, HAZMAT, and OSHA Tool-Box Talks.
- Created an audit schedule to ensure OSHA requirements were followed throughout the organization to achieve zero fines for noncompliance with OSHA standards resulting in zero fines against JoGo Moves.
- Coordinated Incident Review Board Meetings and Steel Toe Footwear Program
Community Relations Response Team Supervisor
Federal Emergency Management Agency (FEMA)
- Conducted and evaluated reports progress on Standard Operating Procedures (SOP) work assignments; maintained authority to adjust worker assignments, and to use overtime, equipment, and materials to achieve schedules. Assigned duties to staff, and provided technical directions to assist in accomplishing difficult work steps and processes. Ensured safety and housekeeping practices were observed.
- Provide technical assistance, consultation and guidance to national, state and/or local agencies; health organizations; federal, state and local law enforcement agencies; airport and seaport activities; hospital networks, and other private entities regarding the development, extension and improvement of public health prepared ness and response programs Conduct active and passive surveillance of passengers, crew and cargo on public conveyances for indications of communicable diseases.
- Organize hit boots on the ground for HPOP program through the local communities to sign up.
- Developed and maintained a variety of financial management reports that were provided to managers to monitor the financial status of mail management program areas.
- Led investigations of related employees’ concerns, health/safety incidents, and employees’ observations and near misses along with corrective actions development, implementation, and follow-up.
- Conducted mail security assessment plan for 35 sites, and briefed senior staff on “Safe Mail” procedures.
- Developed and executed policy/procedures for FEMA Gulf Coast Recovery Region Mail Security Plan.
- Provided and recommended changes to schedules, priorities, and work sequences for Disaster Assistance Employees (DAE), Mail Couriers, Support Services, and Mail Center Staff.
Remote Lead
Community Health Worker Instructor Remote Lead
06.2023 - Current
- The goal of public education is to provide schooling to children of all backgrounds free of charge.
- Design, develop, and implementing an elementary and secondary education curriculum to train needed teachers and community health workers using iGCSE system.
- Assist in planning and implementing a program for preventing the importance of communicable diseases from abroad and spread of these diseases domestically.
- Develop financial target goals for investors to meet target objectives.
- Assist in the designing a prevention program to the introduction and spread of communicable disease by analyzing disease trends, existing prevention practices, emergency response needs and protocols, and bioterrorist activity within the community, region, and country.
- Trained staff has a primary role in supporting public health, emergency management, and temporary assignments to emergency responses or sustaining other programs and activities while colleagues.
- Act as a first responder when CHW, staff, and other employees exhibit signs of illness
- Investigate conditions or items deemed to be of public health significance.
- Conduct monthly meeting on infrastructure building, water, roads and transportation supply.
Supervisor | Customer Service | City Letter Carrier | Mail Handler
United States Postal Service
11.1987 - 12.2004
- Supervised and evaluated the performance of 30 employees using a leadership style to ensure a smooth flow of operations. Performed managerial duties including counseling employees regarding work and administrative matters. Established improvement work plans, and recommended appropriate personnel actions.
- While serving as Staffing Supervisor, resolved office staffing shortages by examining sick leave and light duty status files, identifying expired light duty employees, and initiating a process for returning them to full-time status.
- Developed and conducted daily safety meetings and presentations on safe driving and safe mail processes, as well as reviewed driver’s licenses to ensure staff in compliance with procedures for driving federal vehicles.
- Prepared and reviewed data for time and attendance reports on staff to recommend time-off and cash awards for employees. Forwarded report data to the Employee Performance Award Board.
- Previous employment encompassed successful experience working as Accountant for the Department of the Army at Fort Meade, Maryland.
Education
Master Public Service Administration - undefined
Texas A & M
College Station, TxCertificate Community Health Worker Instructor - undefined
Texas A&M
College Station, TxCertificate Community Health Worker - undefined
University of Houston
Houston, TxBS - Environment Management
University of Phoenix
Baton Rouge, LARail Operations Training Program
Northwest Railroad Institute
Vancouver, WA02.2016
Skills
- Business process improvement
- Organizational development
- Innovation management
- Problem-solving
Certification
- Completion 160 hours training CHWI
- Completion 160 hours training CHW
- Grant Writing Certification
- Motivational Interviewing, Presentation and Facilitation Skills, Gender Diversity, Community Leadership, Women Health Programs
- OSHA-18001 Health & Safety Management Systems
- OSHA-10/30 General Industry and DOT Hazardous Material
- Briefing and Presentation Skills
- Fall Protection/Emergency Action Planning
- First Aid, CPR/AED Training Certification
- ICS-100, 200, 300, 700 – Incident Command Systems
- ICS-800 – National Response Plan
- Equal Employment Opportunities for Supervisors (EEOC)
- Accident Investigations/Audit and Inspection Certification
- Regulatory Compliance and Safety Management
- Supervisory/Management Training
- Licensed [Job Title] - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
- [Area of expertise] License - [Timeframe]
- [Area of certification] Training - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
Professional Training
- Completion 160 hours training CHWI
- Completion 160 hours training CHW
- Grant Writing Certification
- Motivational Interviewing, Presentation and Facilitation Skills, Gender Diversity, Community Leadership, Women Health Programs
- OSHA-18001 Health & Safety Management Systems
- OSHA-10/30 General Industry and DOT Hazardous Material
- Briefing and Presentation Skills
- Fall Protection/Emergency Action Planning
- First Aid, CPR/AED Training Certification
- ICS-100, 200, 300, 700 – Incident Command Systems
- ICS-800 – National Response Plan
- Equal Employment Opportunities for Supervisors (EEOC)
- Accident Investigations/Audit and Inspection Certification
- Regulatory Compliance and Safety Management
- Supervisory/Management Training
Timeline
Remote Lead
Community Health Worker Instructor Remote Lead
06.2023 - Current
Supervisor | Customer Service | City Letter Carrier | Mail Handler
United States Postal Service
11.1987 - 12.2004
Sr. Management Analysts
Sean Stephen’s Investment Properties
Student – Rail Operations Training Program
Northwest Railroad Institute
Licensed Real Estate Salesperson
Shorewest Realtor
Safety & Security Compliance Officer
JoGo Moves
Community Relations Response Team Supervisor
Federal Emergency Management Agency (FEMA)
Master Public Service Administration - undefined
Texas A & M
Certificate Community Health Worker Instructor - undefined
Texas A&M
Certificate Community Health Worker - undefined
University of Houston
BS - Environment Management
University of Phoenix
Rail Operations Training Program
Northwest Railroad Institute
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