Joyce Sammaripa
Mesa,AZ
Summary
Adept at fostering client well-being and safety, my career spans roles from Direct Care Worker at Sacred Journey to Senior Service Manager at Fort McDowell Yavapai Nation. I excel in crisis management and compassionate caregiving, having streamlined operations to enhance efficiency and led teams to develop innovative service offerings, significantly improving client satisfaction and operational productivity.
Overview
14
14
years of professional experience
Work History
Direct Care Worker
Sacred Journey
08.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
Social Worker
Salt River Pima-Maricopa Indian Community
07.2014 - 02.2022
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Senior Service Manager
Fort McDowell Yavapai Nation
12.2010 - 08.2014
- Streamlined workflow processes to increase overall operational efficiency and reduce costs.
- Oversaw budget management for the department, ensuring proper allocation of resources while minimizing unnecessary expenditures.
- Led cross-functional teams in the development of new service offerings, aligning with market trends and customer needs.
- Managed a team of service professionals, fostering a positive work environment that encouraged collaboration and professional growth.
Education
Bachelor In Government An Legal Studies -
Grand Canyon University
Phoenix, AZ05.2021
Skills
- Meal preparation
- Personal hygiene assistance
- CPR certified
- Compassionate caregiving
- First aid and safety
- Emotional support
- Behavioral management
- Adaptive learning
- Behavior redirection
- Time management
- Relationship building
- Social skills development
- Client transportation
- Team collaboration
- Crisis management
- HIPAA compliance
- Verbal and written communication
Timeline
Direct Care Worker
Sacred Journey
08.2022 - Current
Social Worker
Salt River Pima-Maricopa Indian Community
07.2014 - 02.2022
Senior Service Manager
Fort McDowell Yavapai Nation
12.2010 - 08.2014
Bachelor In Government An Legal Studies -
Grand Canyon University